9Vodič za rješavanje problema

9.1Što je potrebno učiniti prije obraćanja centru tvrtke Samsung za korisničku podršku

9.1.1 Testiranje proizvoda

Prije obraćanja centru tvrtke Samsung za korisničku podršku testirajte svoj proizvod na sljedeći način. Ako se problem nastavi pojavljivati, obratite se centru tvrtke Samsung za korisničku podršku.

Primjenom funkcije za testiranje proizvoda provjerite radi li proizvod pravilno.

Ako je zaslon isključen, a indikator napajanja trepće premda je monitor pravilno povezan s računalom, izvedite samodijagnostički test.

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Isključite računalo i proizvod.

Izvucite kabel iz monitora.

Uključivanje proizvoda.

Ako se pojavi poruka Check Signal Cable, monitor funkcionira normalno.

Ako je zaslon i dalje prazan, provjerite računalni sustav, video kontroler i kabel.

9.1.2 Provjera rezolucije i frekvencije

Za ulazni signal razlučivosti veće od podržane (pogledajte "10.3Tablica standardnih načina rada signala") nakratko će se pojaviti poruka Not Optimum Mode.

9.1.3 Provjerite sljedeće.

Problem u instalaciji (način rada s računalom)

Zaslon se neprestano uključuje i isključuje.

Provjerite jesu li monitor i računalo pravilno povezani kabelom i jesu li priključci čvrsto utaknuti. (Pogledajte "2.3Povezivanje s računalom i korištenje računala")

Problem sa zaslonom

LED indikator napajanja je isključen. Zaslon se ne može uključiti.

Provjerite je li kabel za napajanje ispravno povezan. (Pogledajte "2.3Povezivanje s računalom i korištenje računala")

9 Vodič za rješavanje problema 75

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Samsung LS22C45KBWV/EN manual Vodič za rješavanje problema, Testiranje proizvoda, Provjera rezolucije i frekvencije

LS27C45KBS/EN, LS23C45KBS/EN, LS19C45KMR/EN, LS24C45KBSV/EN, LS19C45KMWV/EN specifications

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