5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

Is the power cord connected properly?

Check the connection status of the power cord.

 

 

Is the <Check Signal Cable> message displayed on the

Check the cable connecting the PC and the product.

screen?

If the message appears on the screen even if the cable is

 

 

properly connected, recheck the input signal by pressing the

 

button of the product.

 

 

Is the <Not Optimum Mode> message displayed on the

This occurs when the signal from the graphics card exceeds

screen?

the maximum resolution or the maximum frequency of the

 

product.

 

In this case, set up the appropriate resolution and the fre-

 

quency for the product.

 

 

Is a blank screen displayed and does the power LED blink at

This occurs when the power saving function is running.

a 1 second interval?

If you click the mouse or press any key, the screen will be

 

 

turned on.

 

 

Did you connect with a DVI cable?

If you connect the DVI cable when the PC has booted up or if

 

you reconnect the DVI cable after disconnecting the cable

 

while using a PC, the screen may not be displayed because

 

some graphics cards do not output the video signal.

 

In this case, reboot the PC while the DVI cable is connected.

 

 

THE IMAGE IS TOO LIGHT OR TOO DARK.

Adjust the <Brightness> and <Contrast>. (Refer to the <Brightness>, <Contrast>)

The display brightness can differ according to the mode set for <MagicAngle>.

If <MagicBright> is set to <Dynamic Contrast>, the display brightness can differ according to the input signal.

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR.

Did you cancel the screen adjustment?

Check if the OSD Adjustment Lock function is set to Off.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Check if the <Color Effect> is set to <Off>.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

 

function.

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

the product?

in the graphics card

 

refer to the (Standard Signal Mode Table)

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

5-2

Troubleshooting

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Samsung LS20B3UVMV/CH, LS22B3UVMN/EN manual Before Requesting Service, Blank Screen Appears / I Cannot Turn the Product on
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LS23B3UVMV/CH, LS23B3UVMV/ZA, LS20B3UVMV/ZA, LS22B3UVME/EN, LS20B3UVMV/CH specifications

The Samsung LS20B3UVMV/ZA is a remarkably designed monitor that combines an array of features suited for both casual users and professionals. With its sleek aesthetics, the monitor not only enhances workspace but also provides superb performance.

At the heart of the LS20B3UVMV/ZA is a 19.5-inch display that ensures vivid color reproduction and clarity. The screen boasts a resolution of 1600 x 900 pixels, delivering sharp images and crisp text that bring multimedia and productivity tasks to life. Whether it’s for work assignments or leisure activities like streaming videos and gaming, the monitor offers an immersive viewing experience.

One of the standout technologies featured in this model is its LED backlighting. This allows for brighter whites and deeper blacks, resulting in a wide contrast ratio that brings out the finer details in images. Additionally, with a response time of 5 milliseconds, the monitor minimizes motion blur, making it ideal for fast-paced action or video game play.

The LS20B3UVMV/ZA is engineered with Samsung's Eco Saving feature that adjusts the brightness of the screen to help reduce energy consumption without sacrificing quality. This environmentally friendly function not only saves electricity but can also prolong the life of the monitor.

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Users will also appreciate the ergonomic design of the monitor, which incorporates a tilt feature for comfortable viewing angles. This adaptability is particularly beneficial during long hours of use, as it helps reduce strain on the neck and eyes.

In conclusion, the Samsung LS20B3UVMV/ZA offers a compelling combination of design, performance, and technology. Its vibrant display, efficient energy use, and flexible connectivity options make it a suitable choice for users looking for reliability and quality in a monitor. Whether in a home office or a gaming setup, this monitor stands out as a solid investment for any user looking to enhance their visual experience.
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