9Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 75).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 75) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

 

 

 

White does not really look white.

Change the COLOR settings.

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 69

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Samsung LS22D390QS/EN manual Screen issue
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LS22D390QS/EN specifications

The Samsung LS22D390QS/EN is a sleek and reliable 21.5-inch LED monitor designed to enhance your visual experience across various applications, from professional tasks to casual multimedia consumption. With its Full HD resolution of 1920 x 1080 pixels, this monitor delivers sharp and vibrant images that bring your content to life. Whether you're editing photos, watching movies, or working on spreadsheets, the clarity and detail provided by this display ensure optimal performance.

One of the standout features of the LS22D390QS/EN is its advanced PLS (Plane to Line Switching) panel technology. PLS panels are known for their wide viewing angles, typically up to 178 degrees horizontally and vertically, which means that colors and contrast remain consistent no matter where you're viewing the display from. This makes it an excellent choice for collaborative work environments where multiple viewers are present.

The monitor also boasts a rapid response time of 5 milliseconds, making it suitable for fast-paced gaming and video playback. This low latency reduces motion blur and ghosting, providing a smoother visual experience during action sequences. Additionally, the monitor's 60Hz refresh rate is adequate for most casual gaming and media consumption tasks.

Samsung's LS22D390QS/EN features a slim and modern design that fits well into any workspace or home setup. The ultra-slim bezel makes it an aesthetically pleasing choice, maximizing the screen real estate without crowding the desktop. Furthermore, the monitor is equipped with Samsung's Eye Saver Mode and Flicker-Free technology. These features are designed to minimize eye strain during extended use, allowing you to work or enjoy multimedia content for longer periods without discomfort.

In terms of connectivity, this monitor includes HDMI and VGA ports, providing versatility for various devices. You can easily connect it to a laptop, desktop, or gaming console, enabling seamless transition between different sources.

In summary, the Samsung LS22D390QS/EN is an excellent choice for users seeking a reliable and efficient 21.5-inch monitor. With its impressive Full HD resolution, PLS panel technology, quick response time, and user-friendly features, it strikes a balance between performance and aesthetics, making it ideal for both professional and personal use. Whether for work or play, this monitor is designed to meet the demands of today's diverse visual needs.
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