5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

Is the power cord connected properly?

Check the connection status of the power cord.

 

 

Is the “Check Signal Cable” message displayed on the

Check the cable connecting the PC and the product.

screen?

If the message appears on the screen even if the cable is

 

 

properly connected, recheck the input signal by pressing the

 

button of the product.

 

 

Is the “Not Optimum Mode” message displayed on the

This occurs when the signal from the graphics card exceeds

screen?

the maximum resolution or the maximum frequency of the

 

product.

 

In this case, set up the appropriate resolution and the fre-

 

quency for the product.

 

 

Is a blank screen displayed and does the power LED blink at

This occurs when the power saving function is running.

a 1 second interval?

If you click the mouse or press any key, the screen will be

 

 

turned on.

 

 

Did you connect with a DVI cable?

If you connect the DVI cable when the PC has booted up or if

 

you reconnect the DVI cable after disconnecting the cable

 

while using a PC, the screen may not be displayed because

 

some graphics cards do not output the video signal.

 

In this case, reboot the PC while the DVI cable is connected.

 

 

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR.

Did you cancel the screen adjustment?

Check if the <OSD Adjustment Lock> function is set to Off.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Check if the <Color Effect> is set to <Off>.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

 

function.

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

the product?

in the graphics card

 

refer to the (Standard Signal Mode Table)

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE PICTURES ARE OUT-OF-FOCUS.

Did you change the resolution and the frequency appropriate to the product?

Set the resolution and the frequency to the appropriate values in the graphics card

refer to the (Standard Signal Mode Table)

Troubleshooting

5-2

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Samsung LS22LRKKUV/CH, LS22LRKKUV/EN manual Before Requesting Service, Blank Screen Appears / I Cannot Turn the Product on
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LS22LRKKUV/CH, LS22LRKKUV/EN specifications

The Samsung LS22LRKKUV/EN is a sleek and stylish 21.5-inch monitor designed to enhance your viewing experience whether for work, gaming, or casual use. With its Full HD resolution of 1920 x 1080 pixels, the monitor delivers sharp and vibrant images, ensuring that every detail is clearly visible. The screen incorporates Samsung’s advanced display technology, providing an impressive contrast ratio and wide viewing angles that make it easy for users to enjoy multimedia content from different perspectives.

One of the standout features of the LS22LRKKUV/EN is its ultra-slim profile and minimalistic design, making it a perfect fit for modern workspaces and gaming setups. Its narrow bezels effectively maximize the screen area, resulting in a more immersive viewing experience while minimizing distractions. The monitor’s base is designed for stability and flexibility, allowing easy height and tilt adjustments to ensure ergonomic comfort during prolonged use.

In terms of connectivity, the Samsung LS22LRKKUV/EN comes equipped with multiple ports, including HDMI and VGA, enabling users to connect various devices easily. This versatility means that whether you’re connecting a laptop, desktop, or gaming console, you’ll find it simple to establish a connection and start using the monitor.

With Samsung's Eye Saver Mode and Flicker Free technology, this monitor is designed to reduce eye strain during long hours of use. Eye Saver Mode minimizes blue light emissions, while Flicker Free technology eliminates flickering at all brightness levels, providing a more comfortable viewing experience.

The LS22LRKKUV/EN also features Game Mode, which optimizes screen settings for gaming by adjusting contrast and sharpness to highlight important details in darker scenes, offering a competitive edge for serious gamers.

Additionally, this monitor is environmentally friendly, boasting energy-efficient certifications that help reduce power consumption, aligning with today’s sustainable practices. Overall, the Samsung LS22LRKKUV/EN is an excellent choice for those seeking a reliable, visually appealing display that caters to a variety of uses, blending performance with elegant design.
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