5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

Is the power cord connected properly?

Check the connection status of the power cord.

 

 

Is the <Check Signal Cable> message displayed on the

Check the cable connecting the PC and the product.

screen?

If the message appears on the screen even if the cable is

 

 

properly connected, recheck the input signal by pressing the

 

button of the product.

 

 

Is the <Not Optimum Mode> message displayed on the

This occurs when the signal from the graphics card exceeds

screen?

the maximum resolution or the maximum frequency of the

 

product.

 

In this case, set up the appropriate resolution and the fre-

 

quency for the product.

 

 

Is a blank screen displayed and does the power LED blink at

This occurs when the power saving function is running.

a 1 second interval?

If you click the mouse or press any key, the screen will be

 

 

turned on.

 

 

Did you connect with a DVI cable?

If you connect the DVI cable when the PC has booted up or if

 

you reconnect the DVI cable after disconnecting the cable

 

while using a PC, the screen may not be displayed because

 

some graphics cards do not output the video signal.

 

In this case, reboot the PC while the DVI cable is connected.

 

 

THE IMAGE IS TOO LIGHT OR TOO DARK.

Adjust the <Brightness> and <Contrast>. (Refer to the <Brightness>, <Contrast>)

The display brightness can differ according to the mode set for <MagicAngle>.

If <MagicBright> is set to <Dynamic Contrast>, the display brightness can differ according to the input signal.

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR.

Did you cancel the screen adjustment?

Check if the OSD Adjustment Lock function is set to Off.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Check if the <Color Effect> is set to <Off>.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

 

function.

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

the product?

in the graphics card

 

refer to the (Standard Signal Mode Table)

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

Troubleshooting

5-2

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Samsung LS22MYPEBV/EN manual Before Requesting Service, Blank Screen Appears / I Cannot Turn the Product on
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LS22MYPEBV/EN specifications

The Samsung LS22MYPEBV/EN is a remarkable 21.5-inch monitor designed to deliver an impressive visual experience while enhancing productivity. With its Full HD resolution of 1920x1080 pixels, this display provides sharp and vibrant images, making it ideal for both professional and personal use.

One of the standout features of the LS22MYPEBV/EN is its excellent color accuracy. The monitor utilizes Samsung's advanced technology to ensure that colors are rendered richly and authentically, making it suitable for graphic design, video editing, and everyday usage. The monitor boasts a response time of 5 ms, minimizing motion blur and ensuring smooth visuals, particularly during fast-paced video games or action movies.

The LS22MYPEBV/EN comes equipped with Samsung's Eye Saver mode, designed to reduce blue light emissions that can lead to eye strain during extended use. This feature, combined with Flicker-Free technology, provides a more comfortable viewing experience, allowing users to work or play for longer periods without discomfort.

In terms of connectivity, the LS22MYPEBV/EN includes a range of options, such as HDMI and VGA ports, enabling users to connect it easily to various devices, including PCs, laptops, and gaming consoles. This versatility makes it an excellent choice for a variety of setups, whether in a home office or a gaming station.

The monitor's sleek and modern design complements any workspace, while its slim bezels provide an immersive viewing experience. The adjustable stand allows for tilt functionality, enabling users to find the most ergonomic angle for their viewing pleasure.

Additionally, the LS22MYPEBV/EN is energy-efficient, adhering to specific environmental standards. This not only helps reduce electricity bills but also reflects Samsung's commitment to sustainability in product design.

In summary, the Samsung LS22MYPEBV/EN is a well-rounded monitor that excels in delivering high-quality visuals, ensuring eye comfort, and offering versatile connectivity options. Its blend of advanced technologies and user-friendly features makes it a great option for anyone in need of a reliable and stylish display. Whether for work or entertainment, this monitor stands out as a valuable addition to any setup.
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