9 故障排除指南

9.1Samsung 客户服务中心联系之前的要求

9.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自诊断 测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

9.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅“10.3标准信号模式表),非最佳模式消息会短暂显示。

9.1.3 检查以下各项。

 

安装问题 (PC 模式)

 

 

 

屏幕不断启动和关闭。

 

检查产品与 PC 之间缆线的连接情况,确保连接

 

 

是安全的。(请参阅“3.3连接及使用 PC”

 

 

 

 

 

 

 

屏幕问题

 

 

 

电源 LED 不亮。屏幕无法切换。

 

检查是否已正确连接电源线 (请参阅“3.3连接及

 

 

使用 PC”

 

 

 

显示检测信号线消息。

 

检查是否已正确连接本产品的缆线。(请参阅

 

 

“3.3连接及使用 PC”

 

 

 

 

 

检查与产品连接的设备是否通电。

 

 

 

"非最佳模式

 

如果来自显示卡的信号超过本产品的最高分辨率

 

 

或频率,则会显示此消息。

 

 

 

 

 

根据标准信号模式表(第 70 )更改最高分

 

 

辨率和频率以满足产品性能。

 

 

 

9 故障排除指南 65

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Samsung LS23A750DS/EN, LS27A750DS/EN, LS23A750DSL/EN, LS23A750DS/ZA 与 Samsung 客户服务中心联系之前的要求, 1 检测产品, 2 检查分辨率和刷新频率, 3 检查以下各项。

LS27A750DS/EN, LS23A750DS/EN, LS23A750DS/ZA, LS27A750DSL/EN, LS23A750DSL/EN specifications

The Samsung LS23A750DS/EN and LS27A750DS/EN are innovative displays designed to meet the needs of modern users, whether for work or leisure. With their sleek aesthetics and powerful performance, these monitors stand out in the crowded display market.

Starting with design, both models feature ultra-thin bezels that create a seamless viewing experience, allowing for a more immersive interaction, especially when multiple monitors are used in tandem. The minimalist design accentuates the workspace, making it a perfect fit for contemporary environments. Equipped with adjustable stands, users can enhance their ergonomics by adjusting the height, tilt, and swivel, promoting a healthier viewing posture over extended periods.

Key characteristics of the LS23A750DS/EN and LS27A750DS/EN include their impressive display technology. Both models utilize a Quad HD (2560 x 1440) resolution, delivering crystal-clear images rich in detail. This high resolution is ideal for graphic design, video editing, and gaming, allowing users to view intricate details without strain. The vibrant colors produced by these displays are supported by Samsung’s IPS technology, which ensures wide viewing angles and excellent color accuracy, making them a fantastic choice for both creative professionals and casual users.

Another standout feature is the integration of HDR10 capability, which enhances the dynamic range of images, rendering bright highlights and deep shadows more effectively. This results in a more lifelike visual experience, especially while watching movies or engaging in gaming sessions.

Furthermore, the monitors come equipped with Adaptive Picture technology, which automatically optimizes the display settings based on the surrounding environment and content being viewed. This intelligent feature ensures that users can enjoy the best possible picture quality without needing to adjust settings manually.

Both models also support a variety of connectivity options, including HDMI, DisplayPort, and USB hubs, allowing for easy integration with a range of devices such as laptops, desktops, and gaming consoles.

Lastly, energy efficiency is another commendable aspect of the LS23A750DS/EN and LS27A750DS/EN displays. With Energy Star certification, they help users save on electricity bills while reducing their carbon footprint, aligning with the growing trend towards sustainability.

In conclusion, the Samsung LS23A750DS/EN and LS27A750DS/EN monitors offer a compelling combination of advanced technology, ergonomic design, and user-oriented features, making them ideal choices for anyone looking to elevate their display experience.