HP 5000n manual Numerical Printer Messages Control Panel Message, Paper JAM, 26Troubleshooting

Table 7-6. Numerical Printer Messages

Control Panel Message

13.x PAPER JAM [LOCATION]

Event	Explanation	Recommended
Log		Action
Message
13.xx	Paper is jammed at the	For all paper jam
	specified location (and	messages, do the
	possibly at other locations).	following:
	If the message persists	1. Remove jammed paper
	after all jams have been	from the specified
	cleared, a sensor might be	location. Check the entire
	stuck or broken.	paper path for other
		pieces of paper in the
		path.
		2. Open and close the top
		cover to clear the
		message.
		3. If the jam reoccurs see
		“General Paper Path
		Troubleshooting” on page
		7-40.
		4. Check sensors and
		flags in the paper path for
		proper operation. For
		locations of sensors, see
		page 7-88.

13.1PAPER JAM

13.2PAPER JAM

13.01Paper delay jam at paper feed area.

13.02Paper stopped jam at paper feed area.

For 13.1 and 13.2:

1.Ensure that paper trays are loaded properly so paper can feed from the tray.

2.Check the input area for obstructions such as paper in the path, damage to the Registration Assembly, or the Transfer Roller out of place.

3.Check PS402 and PS403 for proper operation. Replace any defective sensors or flags. For locations of sensors, see page 7-88.

7-26Troubleshooting EN