Table 7-6. Numerical Printer Messages (continued)

Control Panel Message

Event

Explanation

Recommended

Log

 

Action

Message

 

 

13.5PAPER JAM

13.6PAPER JAM

13.05Paper delay jam at Fuser.

13.06Paper stopped jam at Fuser.

For 13.5 and 13.6:

1.Check the Transfer Roller and Small Media Belt to ensure they are operating and can feed paper.

2.Check the paper path for obstructions at the Transfer Roller and Toner Cartridge, at the Paper Feed Guide, and at the Fuser.

3.Check PS1307 for proper operation. Replace any defective sensors or flags. For locations of sensors, see page 7-88.

13.10 PAPER JAM

13.10 or

Paper delay jam at paper

1. Check the Duplexer and

13.22

reversing area.

the rear area of the printer

 

Paper jam at duplexer.

for obstructions or

 

 

damage.

2. Check PS1701 and PS1703 in the Duplexer for proper operation. Replace the Duplexer if a sensor is defective.

EN

Troubleshooting the Printing System 7-27

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HP 5000n manual or Paper delay jam at paper