HP 5000n manual RAM Disk Device Failure, RAM Disk File, System is Full, 22Troubleshooting

Table 7-5. Alphabetical Printer Messages (continued)

Control Panel Message

Event Log Explanation	Recommended
Message	Action

PERFORM PRINTER MAINTENANCE

RAM DISK DEVICE FAILURE

RAM DISK FILE OPERATION FAILED

To ensure optimum print quality, the printer prompts the customer to have routine maintenance performed every 150,000 pages.

The RAM disk had a critical failure and can no longer be used.

The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory.

Install the Printer Maintenance Kit. Be sure to reset the Maintenance Page Count when you install the PM Kit. See page 3-34 for information on resetting the Maintenance Page Count.

1.Turn the printer off, and then turn the printer on to clear the message.

2.If the message persists, install a new RAM disk.

1.Check the filename and directory name.

2.Retry the task.

RAM DISK FILE	The RAM disk is full.
SYSTEM IS FULL

1.Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP JetAdmin,

HP FontSmart, or another software utility. See the software help for more information.)

2.If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer’s Control Panel.

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