Hint

Note

Printer Messages

The following table explains messages that might display on the printer’s Control Panel. Alphabetical printer messages and their meanings are listed in Table 7-5, and numerical printer messages are listed in Table 7-6.

If the message persists requesting that you load a tray, or if a message indicates that a previous print job is still in the printer’s memory, press [GO] to print or press [Cancel Job] to clear the job from the printer’s memory.

Not all messages are described (many are self-explanatory).

Some printer messages are affected by the Auto Continue and Clearable Warning settings from the Configuration Menu in the printer’s Control Panel. If CLEARABLE WARNING=JOB is set on the Control Panel, warning messages display on the Control Panel until the end of the job from which they were generated. If CLEARABLE WARNING=ON is set, warning messages display on the Control Panel until [Go] is pressed. If an error occurs that prevents printing and AUTO CONTINUE=ON is set, the printer goes offline for 10 seconds before it returns online. If AUTO CONTINUE=OFF is set, the message displays until [Go] is pressed.

Table 7-5. Alphabetical Printer Messages

Control Panel Message

ACCESS DENIED MENUS LOCKED

Event Log Explanation

Recommended

Message

Action

The Control Panel

Ask the Network

function you are trying to

Administrator to unlock

access has been locked

the function.

by the network

 

administrator to prevent

 

unauthorized access.

 

BAD DUPLEXER

The Duplexer is not

1.

Re-install the duplexer.

CONNECTION

connected properly.

2.

If the message persists

 

 

make sure the duplexer is

 

 

connected and the

 

 

connector is not

 

 

damaged.

 

 

3.

Replace the Duplexer.

7-16Troubleshooting

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HP 5000n manual Alphabetical Printer Messages Control Panel Message, Event Log Explanation Recommended Message Action