HP 5000n manual Cannot Duplex Rear BIN Open Check Input Device, Disk Device Failure

Table 7-5. Alphabetical Printer Messages (continued)

Control Panel Message

Event Log Explanation	Recommended
Message	Action

BAD OPT TRAY CONNECTION

The optional tray is not connected properly.

1.Re-install the optional tray.

2.Make sure the optional tray is connected and the connector is not damaged.

3.Replace the optional tray.

CANNOT DUPLEX REAR BIN OPEN

CHECK INPUT DEVICE

alternates with

PAPER PATH OPEN PLEASE CLOSE IT

The printer cannot duplex because the rear output bin is open.

The optional input tray cannot feed paper to the printer because a door or tray is open.

Close the rear output bin.

1.Check the doors and trays.

2.If doors and trays are closed, check tabs and sensor levers in the tray for proper operation.

Replace any defective tabs or sensors.

3.Replace the PCA Controller in the feeder.

CHOSEN LANGUAGE NOT AVAILABLE

DISK DEVICE

FAILURE

A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory.

The EIO disk had a critical failure and can no longer be used.

1.Print the job using a driver for a different printer language, or add the requested language to the printer (if available).

2.Press [Go] to continue.

Reseat the EIO device or replace it with a new one.

EN Troubleshooting the Printing System 7-17