HP 5000n manual Skew Possible Cause Action, Toner Smear Possible Cause Action, 68Troubleshooting

Table 7-26. Skew

Possible Cause	Action
Paper does not meet	1.	Print a few more pages to see if the problem
printer specifications	corrects itself.
or is stored	2.	Turn over the stack of paper in the tray. Also try
improperly.	rotating the paper 180°.
	3.	Check the paper (or other print media) type and

quality. Replace the paper, and advise the customer to use the recommended paper and store it properly.

Paper is not loaded correctly or trays are not adjusted properly.

Make sure paper is loaded correctly and that the guides fit properly against the paper stack.

Registration Assembly	Be sure that the Registration Assembly is installed
is improperly installed.	correctly.

Table 7-27. Toner Smear

Possible Cause	Action
Dirt in the printer.	1. Print a few more pages to see if the problem
	corrects itself.
	2. Clean the inside of the printer (page 4-2) or use
	the printer’s cleaning page (page 4-4).
Dirty Fusing Rollers.	Remove and inspect the Fusing Assembly for
Toner build-up can	excessive toner build-up. Clean using alcohol.
cause the print on a
page to smear.
Paper might be too	Check the paper (or other print media) type and
smooth.	quality.
Defective Toner	Replace the Toner Cartridge. (See instructions with
Cartridge.	the Toner Cartridge.)

7-68Troubleshooting EN