HP 5000n manual Dirt on Back Possible Cause Action, Distorted Image

Table 7-16. Dirt on Back

Possible Cause	Action
Dirt inside printer	1.	Print at least 10 pages to see if the problem goes
(Tray Separation	away.
Roller, Feed Roller,	2.	Print a cleaning page (page 4-4).
Transfer Roller,	Identify and clean the dirty part according to the
Fuser, Toner	“Repetitive Defect Ruler” on page 7-72. If dirt cannot
Cartridge).	be removed, replace the dirty part.
	3.	Check for toner leaks.
Paper does not meet	1.	Print a few more pages to see if the problem
printer specifications	corrects itself.
or is stored	2.	Turn over the stack of paper in the tray. Also try
improperly.	rotating the paper 180°.
	3.	Check the paper (or other print media) type and
	quality. Replace the paper, and advise the customer
	to use the recommended paper and store it properly.

Table 7-17. Distorted Image

Possible Cause	Action
Paper does not meet	1. Print a few more pages to see if the problem
printer specifications	corrects itself.
or is stored	2. Turn over the stack of paper in the tray. Also try
improperly.	rotating the paper 180°.
	3. Check the paper (or other print media) type and
	quality. Replace the paper, and advise the customer
	to use the recommended paper and store it properly.
Printer’s operating	Make sure the printer’s operating environment meets
environment does not	specifications.
meet specifications.
Wrong output bin for	Print to a different output bin.
paper type.

EN Troubleshooting the Printing System 7-59