Table 7-23. Light Print, Dark Print, or Fade (continued)

Possible Cause

Action

Poor contact to the

1. Clean the contacts if they are dirty. If the problem

Engine Controller

remains after cleaning, or if parts are damaged or

Board.

deformed, replace them.

 

2. Replace the Engine Controller Board if necessary.

Defective Laser

Replace the Laser Scanner.

Scanner.

 

Defective High

Replace the High Voltage Power Supply PCA.

Voltage Power Supply.

 

 

See also “Faded Print/Bubbles” on page 7-61.

 

 

Table 7-24. Loose Toner

Possible Cause

Action

Dirt in the printer.

1. Print a few more pages to see if the problem

 

corrects itself.

 

2. Clean the inside of the printer (page 4-2) or use

 

the printer’s cleaning page (page 4-4).

Toner Cartridge is

Replace the Toner Cartridge.

defective.

 

Paper might be too

Check the paper (or other print media) type and

smooth.

quality.

Wrong Fuser setting

From the Paper Handling Menu on the Control

for paper type.

Panel, change the Fuser Mode setting or choose

 

another paper type from the printer driver.

Defective Fuser.

Replace the Fuser.

 

 

7-66Troubleshooting

EN

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HP 5000n manual Light Print, Dark Print, or Fade, Loose Toner Possible Cause Action, 66Troubleshooting