Table 7-18. Dropouts (continued)

Possible Cause

Action

Paper does not meet

Try a different paper lot (see HP LaserJet Printer

specifications. The

Family Paper Specifications Guide).

paper moisture

 

content, conductivity,

 

or surface finish may

 

not work correctly with

 

the

 

electrophotographic

 

process.

 

DC Controller

Replace the DC Controller.

defective (low primary

 

voltage).

 

High Voltage Power

Replace the High Voltage Power Supply PCA.

Supply PCA defective.

 

Transfer Roller

Replace the Transfer Roller.

defective.

 

 

See also “Blank Spots” on page 7-55.

 

 

Table 7-19. Faded Print/Bubbles

Possible Cause

Action

No drum ground path. Check the contacts for functionality. If dirty, clean using alcohol; if damaged, replace the High Voltage Power Supply PCA.

Toner supply is low.

Shake the cartridge gently to redistribute the toner,

 

or replace the cartridge.

Print Density is set

Change to a darker setting and retry printing.

incorrectly.

 

EN

Troubleshooting the Printing System 7-61

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HP 5000n manual Faded Print/Bubbles Possible Cause Action, Family Paper Specifications Guide