HP LaserJet 5000n Action, Action, Possible Cause, Possible Cause, Table 7-10.Black Page, Table 7-9.Black Lines (perpendicular path)

Table 7-9. Black Lines (perpendicular path)

Possible Cause	Action
Defective Toner	Inspect the Toner Cartridge for a scratched
Cartridge.	photosensitive drum or toner leaking through worn
	seals. Replace as necessary.
Fusing Assembly is	Inspect the Fusing Assembly for toner build-up or
contaminated or	scratches on the fuser rollers. Try cleaning with
damaged.	alcohol. Replace the Fusing Assembly if damaged.
Static Eliminator	Clean using the blue cleaning tool or compressed
teeth are	air. Replace assembly if damaged.
contaminated or
defective.

Table 7-10. Black Page

Possible Cause Action

Defective Toner

Cartridge.

Light is leaking into the printer.

High voltage contact springs are dirty or defective. The high voltage contacts are mounted on the High Voltage Power Supply PCA and protrude into the toner cartridge cavity.

Replace the Toner Cartridge.

Ensure all covers are in place.

Inspect and clean the high voltage contacts. If damaged, replace the High Voltage Power Supply PCA.

EN Troubleshooting the Printing System 7-51