HP 5000n manual Dropouts, 60Troubleshooting

Table 7-17. Distorted Image (continued)

Possible Cause	Action
Poor connection of	Reseat the cables connected to the Laser Scanner.
cables to the Laser
Scanner.
Poor connection of	Reseat the cables connected to the DC Controller
cables to the DC	Assembly.
Controller Assembly.
Defective Laser	Replace the Laser Scanner.
Scanner.
Defective Engine	Replace the Engine Controller Board.
Controller Board.

Table 7-18. Dropouts

Possible Cause	Action
Paper might be too	Check the paper (or other print media) type and
smooth.	quality.
Printer’s operating	Make sure the printer’s operating environment meets
environment does not	specifications.
meet specifications.
Wrong toner density	From the Print Quality Menu on the Control Panel,
setting.	adjust the toner density setting. Make sure
	EconoMode is off.
Wrong Fuser setting	From the Paper Handling Menu on the Control
for paper type.	Panel, change the Fuser Mode setting or choose
	another paper type from the printer driver.
Single sheet of paper	Try reprinting the job.
defective.

7-60Troubleshooting EN