HP 5000n manual Blank Spots Possible Cause Action, Character Voids Possible Cause Action

Table 7-12. Blank Spots (continued)

Possible Cause	Action
Dirty or deformed	Replace the Transfer Roller.
Transfer Roller.
	See also “Dropouts” on page 7-60.

Table 7-13. Character Voids

Possible Cause Action

Paper surface too rough. Toner migrates to low spots, leaving higher areas void.

Printing on wrong side of paper. The label on the ream of paper indicates which side to print on. The different surface properties of some papers may cause problems if loaded wrong side up.

Paper surface too smooth for proper toner adhesion.

Bad transparencies. Transparencies can have this problem because they are not designed for proper toner adhesion.

User paper with correct finish (smoothness) meeting HP specifications (see HP LaserJet Printer Family Paper Specifications Guide).

Check for the arrow on the paper wrapper. Be sure paper is loaded with the arrow pointing down in the paper trays, or arrow pointing up in Tray 1.

User paper with correct finish (smoothness) meeting HP specifications (see HP LaserJet Printer Family Paper Specifications Guide).

Use Hewlett-Packard approved transparencies (see HP LaserJet Printer Family Paper Specifications Guide).

7-56Troubleshooting EN