HP 5000n manual Toner Specks Possible Cause Action, Dirt in printer

Table 7-27. Toner Smear (continued)

Possible Cause Action

Wrong Fuser setting for paper type.

Fusing Assembly is defective. The print will smear if the Fusing Assembly is not heated sufficiently to bond the toner image to the paper.

The Static Eliminator is dirty or is not grounded, allowing a static charge to remain on the page.

From the Paper Handling Menu on the Control Panel, change the Fuser Mode setting or choose another paper type from the printer driver.

Replace the Fusing Assembly.

Clean using the blue cleaning tool or compressed air. Replace assembly if damaged.

DC Controller is	If a new Fusing Assembly does not resolve the
defective. The DC	problem, replace the DC Controller PCA.
Controller regulates
fusing roller
temperature.

Table 7-28. Toner Specks

Possible Cause	Action
Dirt in printer.	1.	Print a few more pages to see if the problem
	corrects itself.
	2.	Clean the inside of the printer (page 4-2) or use
	the printer’s cleaning page (page 4-4).

EN Troubleshooting the Printing System 7-69