HP 5000n manual HP CompuServe Forum, HP FIRST, Europe, 6Service Approach

Models: 5000n

1 387
Download 387 pages 51.64 Kb
Page 41
Image 41

HP FIRST

HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service that provides technical information for

HP LaserJet users as well as service personnel. Receiving a fax requires a group 3 facsimile machine or fax card. Service related information includes:

Service notes (HP Authorized dealers)

Application notes

Product Data Sheets

Material Safety Data Sheets (MSDS)

Typeface and accessory information

Printer support software information

Toner information

Driver request form and Software Matrix

HP FIRST, U.S.

Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to enter HP FIRST.

HP FIRST, Europe

Call HP FIRST at one of the following numbers:

U.K., 0800-96-02-71

Belgium (Dutch), 078-111906

Switzerland (German), 155-1527

Netherlands, 06-0222420

Germany, 0130-810061

Austria, 0660-8128

For English service outside the above countries, call (31) 20-681-5792.

HP CompuServe Forum

CompuServe™ members can download a variety of support materials including product data sheets, software application notes, and printer drivers for many popular software applications. Members may also post and reply to questions in an interactive format. To access the HP Forum, type GO HP at any prompt. For more information, or to join CompuServe, call 1-800-524-3388.

2-6Service Approach

EN

Page 41
Image 41
HP 5000n manual HP CompuServe Forum, HP FIRST, Europe, 6Service Approach