HP 5000n manual 36Troubleshooting

Table 7-6. Numerical Printer Messages (continued)

Control Panel	Event	Explanation	Recommended
Message	Log		Action
	Message

62.x

PRINTER ERROR

64.x

PRINTER ERROR

66.xx.yy INPUT DEVICE FAILURE

alternates with

CHECK CABLES AND CYCLE POWER

There is a problem with the printer’s memory. The x value refers to the location of the problem:

0 = Internal memory

1 to 3 = DIMM slots 1, 2, or

3

A scan buffer error occurred.

An error occurred in an external paper handling device.

1st X= Device number in chain.

2nd X= Device type (3 types):

1Input

2Output

3Stapler/ stacker unit yy= Device specific error.

Reseat or replace the specified DIMM.

1.Turn the printer off, then turn the printer on.

2.Replace Formatter PCA.

1.Press [Go] to clear the message. If the message will not clear:

2.Turn the printer off, and then turn the printer on.

3.Check all cables.

4.Reseat the external paper handling device.

68 NVRAM ERROR CHECK SETTINGS

An error occurred in the printer’s nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default.

1.Print a configuration page and check the printer settings to determine which values have changed.

2.Hold down [Cancel Job] while turning the printer on. This will clean up the NVRAM by removing old areas that are not being used.

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