8 故障排除指南

8.1联系三星客服中心前的要求

8.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自诊断 测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

8.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅 9.4标准信号模式表”),非最佳模式消息会短暂显示。

8.1.3 检查以下各项。

 

安装问题 (PC 模式)

 

 

 

屏幕不断启动和关闭。

 

检查产品与 PC 之间缆线的连接情况,确保连接

 

 

是安全的。(请参阅 2.2连接并使用 PC

 

 

 

 

 

 

 

屏幕问题

 

 

 

电源 LED 不亮。屏幕无法切换。

 

检查是否已正确连接电源线 (请参阅 2.2连接

 

 

并使用 PC

 

 

 

显示检测信号线消息。

 

检查是否已正确连接本产品的缆线。(请参阅

 

 

2.2连接并使用 PC

 

 

 

 

 

检查与产品连接的设备是否通电。

 

 

 

非最佳模式

 

如果来自显示卡的信号超过本产品的最高分辨率

 

 

或频率,则会显示此消息。

 

 

 

 

 

根据 “标准信号模式表”(第 79 页)更改最高

 

 

分辨率和频率以满足产品性能。

 

 

 

屏幕上图像失真。

 

检查本产品的缆线连接 (请参阅 2.2连接并使

 

 

PC

 

 

 

8 故障排除指南 73

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Samsung LS24A650SE/EN manual 联系三星客服中心前的要求, 1 检测产品, 2 检查分辨率和刷新频率, 3 检查以下各项。

LS24A650SE/EN specifications

The Samsung LS24A650SS/EN and LS24A650SE/EN monitors represent a significant advancement in display technology, particularly aimed at professionals and content creators. With a sleek design and an array of innovative features, these monitors are designed to enhance productivity and provide an immersive viewing experience.

One of the standout features of the LS24A650 series is its QHD resolution, delivering stunning visuals at 2560 x 1440 pixels. This high resolution allows for sharper images and finer details, making it perfect for tasks that require precision, such as graphic design and data analysis. The 24-inch screen size strikes an ideal balance between workspace efficiency and comfortable viewing.

Color accuracy is another area where the LS24A650 excels. With 99% sRGB coverage, the monitors provide vibrant and true-to-life colors, which are crucial for photography, video editing, and any work that demands precise color representation. Coupled with HDR10 support, the monitors enhance the dynamic range, allowing for brighter highlights and deeper shadows, further elevating the visual experience.

Ergonomics and user comfort are also prioritized in the LS24A650 models. The stands are adjustable in height, tilt, swivel, and pivot, enabling users to customize their viewing angles and reduce neck strain during extended use. Moreover, the flicker-free technology and blue light filter help minimize eye fatigue, making these monitors suitable for long working hours.

Connectivity options are plentiful, with HDMI, DisplayPort, and USB-C for versatile integration with various devices. This enhances productivity by providing multiple options for connecting laptops, desktops, and other peripherals. The built-in KVM switch comes in handy for users who wish to control multiple computers with a single set of peripherals, streamlining workspace organization.

The exterior design features a minimalistic aesthetic, complete with thin bezels that maximize screen real estate. This design not only looks modern but also supports multi-monitor setups by reducing the gap between screens.

Overall, the Samsung LS24A650SS/EN and LS24A650SE/EN monitors offer a comprehensive solution for professionals seeking a blend of high performance, ergonomic features, and stunning visuals, making them an excellent choice for any demanding workspace.