13.1 联系三星客服中心前的要求, 13.1.1 检测产品

13 故障排除指南

13.1联系三星客服中心前的要求

13.1.1检测产品

致电三星客服中心前，请按照以下说明检测您的产品。如果问题依然存在，请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示，且电源指示灯仍然闪烁，即使本产品已正确连接到 PC 时也是如此，请执行自诊断测试。

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息，表示本产品正常工作。

如果屏幕仍然无图像，请检查 PC 系统、视频控制器和缆线。

13.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式（请参阅 “14.10标准信号模式表”），非最佳模式消息会短暂显示。

13.1.3 检查以下各项。

安装问题（PC 模式）

问题	解决方案

屏幕不断启动和关闭。	检查本产品和 PC 之间是否已正确连接缆线，
	且连接器已稳固锁定到位。
	（请参阅 “2.2连接并使用 PC”）

屏幕问题

问题	解决方案

电源 LED 不亮。屏幕无法开启。	检查是否已正确连接电源线。
	（请参阅 “2.2连接并使用 PC”）

显示检测信号线消息。	检查是否已正确连接本产品的缆线。
	（请参阅 “2.2连接并使用 PC”）

	检查与产品连接的设备是否通电。

13 故障排除指南 120

LS24C300HS/EN, LS22C300HS/EN, LS20C300BL/EN, LS24C300BS/EN, LS22C300BS/EN specifications

Samsung has established itself as a leading name in the world of monitors, offering a range of options that cater to varying needs. The LS19C300BS/EN, LS22C300BS/EN, LS24C300BS/EN, LS20C300BL/EN, and LS22C300HS/EN models are a part of Samsung’s C300 series, designed to deliver an exceptional visual experience while providing ample connectivity options.

These monitors embrace a minimalist design with slim bezels, allowing for an immersive viewing experience. The aesthetic appeal is complemented by functionality, as they can easily fit into any workspace or home office setup without compromising on style.

One of the standout features across the C300 series is their display quality. With wide viewing angles, these monitors employ Samsung's advanced display technology to ensure that color accuracy and clarity are maintained, regardless of the angle from which they are viewed. The full HD resolution of 1920x1080 provides sharp images and vibrant colors, making them suitable for both office productivity and casual multimedia consumption.

The LS19C300BS/EN, LS22C300BS/EN, LS24C300BS/EN, LS20C300BL/EN, and LS22C300HS/EN models also incorporate Samsung's proprietary Eye Saver Mode. This technology minimizes blue light emissions, which helps reduce eye strain during long hours of use. The Flicker-Free technology further enhances user comfort by eliminating screen flicker, allowing users to work or play for extended periods without discomfort.

Furthermore, these monitors are equipped with various connectivity options, including HDMI and VGA ports, making it easy to connect to a variety of devices such as laptops, desktops, and gaming consoles. The simple plug-and-play setup ensures that users can get started quickly without dealing with complicated installation processes.

Designed with adaptability in mind, the C300 series supports VESA mount compatibility, enabling users to optimize their workspace with various mounting options. This flexibility makes it possible to create a tailored ergonomic setup.

In summary, the Samsung LS19C300BS/EN, LS22C300BS/EN, LS24C300BS/EN, LS20C300BL/EN, and LS22C300HS/EN monitors deliver exceptional performance, eye-friendly technologies, and versatile connectivity options, making them suitable for a wide array of users. These models encapsulate quality, aesthetics, and functionality, ensuring an enriching viewing experience for both professionals and casual users alike.

Samsung LS24C300BS/EN, LS19C300BS/EN manual 13.1 联系三星客服中心前的要求, 13.1.1 检测产品, 13.1.2 检查分辨率和刷新频率

Models: LS24C300HS/EN LS22C300HS/EN LS20C300BL/EN LS24C300BS/EN LS22C300BS/EN LS19C300BS/EN