9Guide de dépannage

9.1Exigences préalables à tout contact avec le service clientèle de Samsung

9.1.1 Test du produit

Avant de contacter le service clientèle de Samsung, nous vous invitons à tester votre produit en suivant la procédure décrite ci-après. Si le problème persiste, contactez le service clientèle.

Vérifiez que votre produit fonctionne normalement en utilisant la fonction de test appropriée.

Si l'écran est hors tension et que le voyant d'alimentation clignote alors que le produit est correctement branché à un PC, procédez à un test d'auto-diagnostic.

1Mettez hors tension l'ordinateur et l'appareil.

2Débranchez le câble du produit.

3Met l'appareil sous tension.

4Si le message Vérif. câble signal apparaît, le produit fonctionne normalement.

Si l'écran reste noir, vérifiez l'ordinateur, le contrôleur vidéo et le câble.

9.1.2 Vérification de la résolution et de la fréquence

Si un mode dépassant la résolution prise en charge est utilisé (consultez la section "10.7 Tableau des modes de signal standard"), le message Mode non optimal apparaîtra pendant un court moment.

9.1.3 Vérifiez les éléments suivants :

Problème d'installation (mode PC)

Problèmes

Solutions

 

 

L'écran s'allume et s'éteint continuellement.

Vérifiez que le câble est correctement branché

 

entre le produit et le PC et que les connecteurs

 

sont bien verrouillés.

 

(Consultez la section "2.2 Connexion et utilisation

 

d'un ordinateur".)

 

 

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Samsung LS19D300NY/EN manual Guide de dépannage, Test du produit, 2 Vérification de la résolution et de la fréquence

LS24D300HL/EN, LS22D300NY/EN, LS22D300HY/EN, LS24D300HS/EN, LS24D340HSX/EN specifications

The Samsung LS24D300HS/EN, LS19D300NY/EN, LS22D300HY/EN, LS22D300NY/EN, and LS24D300HL/EN represent a range of versatile monitors designed to meet diverse needs in the realm of computing and multimedia consumption. These models are particularly well-suited for users seeking high-quality displays for work, gaming, and entertainment.

A standout feature across this series is the LED backlighting, which enhances brightness and contrast in images while also ensuring energy efficiency. This technology results in vivid colors and deep blacks, creating an engaging viewing experience for users whether watching movies or playing games.

The monitors are equipped with a variety of display sizes, making them adaptable for different workstation setups. The LS24D300HS/EN and LS24D300HL/EN, with their larger screen real estate, provide ample space for multitasking, while the LS19D300NY/EN and LS22D300HY/EN cater to users who prefer compact options without sacrificing quality.

These monitors also showcase a Full HD resolution of 1920x1080 pixels, delivering crisp and clear images. This level of detail is ideal for professionals in graphic design, video editing, and any field where high-quality visuals are paramount. Furthermore, the fast response time minimizes blurriness and ghosting effects during fast-paced action sequences, making these models suitable for gamers seeking competitive advantages.

In terms of connectivity, these models offer multiple ports including HDMI and VGA options, allowing for easy connections to various devices, such as laptops, gaming consoles, and desktop computers. This flexibility ensures that users can easily integrate the monitors into their existing setups.

Samsung has also incorporated advanced image enhancement technologies, such as Samsung’s MagicAngle and MagicBright, which optimize brightness and color settings based on different viewing angles, ensuring consistent image quality from various positions.

With sleek designs and slim bezels, these monitors not only deliver on performance but also aesthetically complement any workspace. Their energy-efficient features help reduce overall power consumption, making them an environmentally friendly choice for everyday users.

Overall, the Samsung LS24D300HS/EN, LS19D300NY/EN, LS22D300HY/EN, LS22D300NY/EN, and LS24D300HL/EN models bring together essential features, advanced technologies, and elegant designs, catering to users who demand both functionality and style in their display solutions.