Support
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| DESCRIPTION |
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Self Diagnosis | • | <Picture Test> | |
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| If you think you have a picture problem, perform the picture test. Check the colour pattern on | |
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| the screen to see if the problem still exists. | |
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| - | <Yes> |
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| If the test pattern does not appear or there is noise in the test pattern, select <Yes>. There |
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| may be a problem with the TV. Contact Samsung‘s call centre for assistance. |
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| - | <No> |
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| If the test pattern is properly displayed, select <No>. There may be a problem with your |
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| external equipment. Please check your connections. If the problem still persists, refer to the |
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| external device‘s user manual. |
| • | <Sound Test> | |
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| If you think you have a sound problem, please perform the sound test. You can check the | |
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| sound by playing a | |
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| - | <Yes> |
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| If during the sound test you can hear sound only from one speaker or not at all, select |
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| <Yes>. There may be a problem with the TV. Contact Samsung’s call centre for assistance. |
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| - | <No> |
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| If you can hear sound from the speakers, select <No>. There may be a problem with your |
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| external equipment. Please check your connections. If the problem still persists, refer to the |
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| external device’s user manual. |
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| • If you hear no sound from the TV‘s speakers, before performing the sound test, make |
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| sure <Speaker Select > is set to <TV Speaker> in the <Sound> menu. |
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| • The melody will be heard during the test even if <Speaker Select> is set to <External |
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| Speaker> or the sound is muted by pressing the [MUTE] button. |
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| • <Signal Information (digital channels only)> | ||
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| Unlike analogue channels, which can vary in reception quality from snowy to clear, digital | |
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| (HDTV) channels have either perfect reception quality or you will not receive them at all. So, | |
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| unlike analogue channels, you cannot fine tune a digital channel. You can, however, adjust | |
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| your antenna to improve the reception of available digital channels. | |
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| If the signal strength meter indicates that the signal is weak, physically adjust your antenna to |
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| increase the signal strength. Continue to adjust the antenna until you find the best position |
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| with the strongest signal. |
| • | <Troubleshooting> | |
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| If the TV seems to have a problem, refer to this description. | |
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| If none of these troubleshooting tips apply, contact the Samsung customer service centre. |
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Using the Product |