Other Information

Issues

Solutions and Explanations

 

You have intermittent loss of

•• Check the cable connections and reconnect them.

 

audio or video.

•• Loss of audio or video can be caused by using overly rigid or thick cables. Make

 

 

sure the cables are flexible enough for long term use. If

mounting the TV to the

 

wall, we recommend using cables with 90 degree connectors.

You see small particles when

•• This is part of the product’s design and is not a defect.

you look closely at the edge of

 

 

the frame of the TV.

 

 

The PIP menu is not available.

•• PIP functionality is available when you are using a TV,

AV, Component, HDMI2/

 

DVI, EXT., or HDMI1 source.

 

You turned the TV off 45

•• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade

minutes ago, and it turned on

firmware downloaded whilst your watching TV.

 

again.

 

 

The message “Scrambled

•• If you are using a CAM CARD (CI/CI+), check that it is installed into the common

Signal” or “Weak or No Signal”

interface slot.

 

appears.

•• If there is still a problem, pull the CAM CARD out of the TV and insert it into the

 

 

slot again.

 

There are recurrent picture/

•• Check and change the signal/source.

 

sound issues.

 

 

A reaction may occur between

•• To prevent this, use felt pads on any surface of the TV that comes in direct contact

the rubber cushion pads on

with furniture.

 

the base stand and the top

 

 

finish of some furniture.

 

 

The message “This file may

•• This may appear because of high bit rate of content. Content generally will play

not be playable properly.”

but could experience some playability issue.

 

appears.

 

 

•• You can keep your LED TV as optimum condition to upgrade the latest firmware on web site (samsung.com→ Support → Downloads) by USB.

Recommendation - EU Only

•• Hereby, Samsung Electronics, declares that this LED TV is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

•• This equipment may be operated in all EU countries.

•• The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

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Samsung LT28E310EX/XE, LT32E310EXQ/EN manual Recommendation EU Only, Signal or Weak or No Signal, Not be playable properly
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LT32E310EXQ/XE, LT32E310EX/XU, LT32E310EX/EN, LT28E310EX/EN, LT32E310EX/XE specifications

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