9Problemløsningsvejledning

9.1Forudsætninger inden du kontakter Samsungs kundeservicecenter

9.1.1 Afprøvning af produktet

Inden du ringer til Samsungs kundeservicecenter: Afprøv dit produkt som følger. Hvis problemet består:

Kontakt Samsungs kundeservicecenter.

Undersøg, om dit produkt fungerer normalt ved at bruge produkttestfunktionen.

Hvis skærmen slukkes og strømindikatoren blinker, selvom produktet er korrekt tilsluttet til en computer, skal du udføre en selvdiagnosticering.

1Sluk for både pc'en og for produktet.

2Afbryd kablet fra produktet.

3Tænd for produktet.

4Hvis meddelelsen Check Signal Cable vises, fungerer produktet normalt.

Hvis skærmen stadig er tom: Kontroller pc-systemet, videocontrolleren og kablet.

9.1.2 Kontrol af opløsning og frekvens

For en tilstand, der overgår den understøttede opløsning (se "10.3 Tabel vedr. standardsignaltilstand"), vises meddelelsen Not Optimum Mode et kort øjeblik.

9.1.3 Kontroller følgende.

Installationsforhold (Pc-tilstand)

Problemer

Løsninger

 

 

Skærmen bliver ved med at tænde og slukke.

Kontrollér, at kablet er korrekt tilsluttet mellem

 

produktet og computeren, og at stikkene er låst

 

godt fast. (Se "2.2 Tilslutning og brug af en pc")

 

 

Skærmforhold

Problemer

Løsninger

 

 

Strøm-LED'en er slukket. Skærmen vil ikke

Kontrollér, at strømkablet er tilsluttet korrekt. (Se

tænde.

"2.2 Tilslutning og brug af en pc")

 

 

9 Problemløsningsvejledning 85

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Samsung LU28E590DS/EN, LU24E590DS/EN Problemløsningsvejledning, Afprøvning af produktet, Kontrol af opløsning og frekvens

LU24E590DS/EN, LU28E590DS/EN specifications

The Samsung LU28E590DS/EN and LU24E590DS/EN are cutting-edge monitors designed to cater to the needs of both professionals and casual users. With impressive specifications and a sleek design, these monitors are a great addition to any workspace or entertainment setup.

The LU28E590DS/EN features a 28-inch UHD resolution of 3840 x 2160, providing four times the pixels of Full HD. This ensures that visuals are sharp and detailed, making it an ideal choice for graphic designers, video editors, and gamers who demand high-quality imagery. The LU24E590DS/EN, on the other hand, offers a slightly smaller 24-inch display while still maintaining excellent performance and visuals, making it suitable for users with limited desk space.

One of the standout features of both models is their impressive color accuracy, with support for 1 billion colors thanks to the advanced Samsung PLS panel technology. This allows users to experience vibrant and lifelike colors, enhancing their viewing experience, whether it be for professional work or leisure activities.

The monitors also boast a rapid 4ms response time, ensuring smooth motion during video playback and fast-paced gaming. With a refresh rate of 60Hz, users can enjoy fluid graphics without the distraction of blurring or ghosting. Furthermore, the monitors support AMD FreeSync technology, which synchronizes the refresh rate of the monitor with compatible graphics cards, providing a tear-free gaming experience.

In terms of connectivity, the LU28E590DS/EN and LU24E590DS/EN cater to various needs. They come equipped with HDMI and DisplayPort inputs, allowing users to connect multiple devices such as PCs, gaming consoles, and laptops effortlessly. The integrated Picture-in-Picture (PiP) feature allows users to multitask by viewing content from two different sources simultaneously.

Both models are designed with user comfort in mind, featuring brightness levels of 370cd/m² and an incredible contrast ratio of 1000:1, which enhances image depth and clarity. The monitors are also flicker-free and have a blue light reduction feature, helping to reduce eye strain during extended usage.

Overall, the Samsung LU28E590DS/EN and LU24E590DS/EN monitors stand out for their superior display quality, versatile connectivity options, and user-friendly features. They are an excellent choice for anyone looking to enhance their computing experience, whether for work or play. With a blend of technology, performance, and sleek design, these monitors are well-equipped to handle the demands of modern users.