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Apple 12/600PS manual Problem that ColorSync solves, Diagnosing Problems for Service

Models: 12/600PS

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D Working With ColorSync 291
The problem that ColorSync solves 291
About ColorSync	292
How ColorSync works 292
Using ColorSync	293

E	Packing and Moving the Printer		295
F	Replacing the Fuser	303
	Replacing the fuser	304
	Replacing the transfer drum cleaning unit			311
	Replacing the air and ozone filters		317
	Replacing the separation discharger unit			320

G Diagnosing Problems for Service				323
Normal power-on status panel behavior					324
Paper Out and Paper Jam lights both flash					325
Two hardware problems you may be able to fix 325
Out of paper		326
Paper jams		327
Regular maintenance 328
Low toner		328
Low fuser oil 329
Toner disposal box is full			330
Photoconductor cartridge is wearing out					331
Fuser needs replacement			332
Problem with internal random-access memory (RAM)						333
Problem with the toner carousel 334
H Removing the Macintosh Desktop Printing Software						335
Monitoring and controlling print requests without desktop printers 337
Index	339

xvi Contents

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Apple 12/600PS manual Problem that ColorSync solves, About ColorSync 292 How ColorSync works Using ColorSync 293

Contents

Color LaserWriter 12/600PS Apple Computer, Inc Contents Overview Maintenance Using Fonts With the Printer227 237Detailed Contents Setting Up the Printer for Macintosh Users Contents Setting Up the Printer for Windows and NetWare Users Setting Up the Printer for Unix Users 129 Macintosh Users 173 Windows and DOS UsersMaintenance 203215 201Troubleshooting 243277 257267 Supplies 268 Problem that ColorSync solves About ColorSync 292 How ColorSync works Using ColorSync 293Diagnosing Problems for Service Working With ColorSyncFCC statement Radio and television interferenceDOC statement Vcci statementPrinter administrators and users Who does what How Much of This Book Do I Have to Read?What the printer administrator should know Getting new users startedWhich chapters should I read? Set up the hardware and connect the printerChapter Computer Network interface and cable Add any hardware options Set additional printer parametersChapter Computer Utility name User’s computer Where to find information Solving problemsHelp new users get started Chapter Installing Options Chapter Setting Up the Printer forUnix Users Page Setting Up the Color LaserWriter 12/600 PS Main features of the Color LaserWriter 12/600 PSAnatomy of the printer Front viewChoosing a place for the printer Allow space to open the top for clearing paper jamsImportant safety instructions Setting Up the Color LaserWriter 12/600 PS Unpacking the printer If possible, get another person to help youRemove the packing tape from the outside of the printer Chapter Installing the quick reference booklet Installing the fuser oil bottle Install the oil bottle Close the cover over the fuser oil bottleThis releases a locking mechanism Push the transfer drum lever down and to the rightOpen the disposal box cover Page Setting Up the Color LaserWriter 12/600 PS Chapter Slide the toner disposal box into place Now go on to install the toner cartridges Installing the toner cartridges Press the knob firmly Turn gently until the carousel locks into a new position Cartridge carousel cycleDistribute the toner powder Insert the toner cartridge into the carousel Wait to install the printer options Process is essentially the same for each cartridgeLoading paper into the paper cassette Paper cassette holds up to 250 sheetsPrepare a stack of paper Slide the paper cassette out of the printerSlide the stack into the cassette Page Slide the cassette into the printer Connecting the printer Port Network interface ComputerConnecting to an Ethernet network Setting Up the Color LaserWriter 12/600 PS What to do after connecting to an Ethernet network Connecting to a LocalTalk networkObtain a LocalTalk connecting kit What to do after connecting to a LocalTalk network Connect the printer to the network in one of these two waysConnecting directly to a single Macintosh Use this method to connect a single Macintosh to the printerWhat to do after connecting to a single Macintosh Connecting to an IBM PC or compatible with a parallel cableObtain a parallel interface cable like this one Parallel interface cable Make sure the printer is turned off Connecting the power and turning on the printerPlug in the printer Press the power switch to turn the printer on Saving energy Check the status lightsAdjusting communication settings Standard factory default settings for the parallel portStandard factory default settings for the other ports Port Mode Data Protocol Parallel AutoSelectWhy customize communication settings? How to customize communication settingsCustom settings for the parallel port Custom settings for the other portsHow to return to the default settings What to do nextSetting Up the Printer for Macintosh Users Before you begin Initial AppleTalk setupBefore you begin, make sure you have Installing the software the printer administrator needs Make sure the printer software disks are lockedMore information about the Installer program Installer dialog box, click the Install buttonChoosing the printer on the administrator’s computer Close the ChooserWhat to do next Making sure everything is workingClick Print Changing printer settings with the Apple Printer Utility Chapter Printer features window appears Opening the Apple Printer UtilityDouble-click the Apple Printer Utility Click Open PrinterQuitting the Apple Printer Utility Viewing printer information Naming the printerYou see a list of printer information You see a list of preferencesTo send the new name setting to the printer, click Send Identifying the printer’s physical locationYou can type a description of the printer’s location Panel that appears, type a new nameSending fonts to the printer Fonts panel appearsOpen the Fonts category Click AddFonts you add are gathered here until you click Send Removing fonts Printing font samplesClick Remove Choose Print Font Samples from the File menuInitializing a hard disk connected to the printer Click Initialize to proceedTo send the startup page setting to the printer, click Send Turning the startup pages on or offConserving energy You see a list of job default categories Setting paper-handling optionsOpen the Job Defaults category Setting up job handling You see a list of network optionsSetting the printer’s error timeout You see a list of communication settings optionsOpen the Communication Configuration category To send the settings to the printer, click SendSetting the printer’s network zones To send the zone setting to the printer, click SendViewing the Ethernet address You can view the printer’s Ethernet address when neededOpen the Ethernet Address category Open the NetWare Configuration category Working with a NetWare networkTo send the changes to the printer, click Send Changing TCP/IP configurations Drag the slider to change the printer’s subnet maskTo send the changes to the printer, click Send Viewing and changing communication settings Open the Port Configuration categoryPanel that appears, you can change settings if you need to You cannot change LocalTalk settingRestarting the printer Sending PostScript files to the printerChoose Restart Printer from the Utilities menu Instructions for users Getting Macintosh users started using the printerSoftware for users Preparing a server so users can install over a network Drag the Printer Disk 1 icon onto the icon of the folderDialog box opens to describe the installation Installing the printer software from the serverClick the Restart button What to do next NetWare Users System requirementsInstalling the software the printer administrator needs Start WindowsClick Express Installation Adobe Printers control panel appearsClick Continue Select the Color LaserWriter 12/600 PS and click OKAnother message tells you that installation is complete Choose how to proceedClick OK to clear the message Click Restart Windows to have the changes take effectInstalling software for Windows NT Using Apple Print MonitorButton appears on the right side of the window Initial Apple Print Monitor for Windows setupOptions window that appears, make the selections you want Initial Novell NetWare setup Choosing an operating mode What to do next Using Pconsole Command key DescriptionSpecifying a print server Utility startsLog in to a file server from DOS on a client computer At the DOS prompt, type Pconsole and press EnterIf available, a list of print servers appears Assigning the operating modeExample Printer Configuration menu for your printer appears Defined Printers list appearsPrinter type list appears Ethernet falls into the Other/Unknown categoryPress Esc until Pconsole quits Press Ins to view a list of available queue serversTurn the printer off and then back on Setting Up the Printer for Windows and NetWare Users If available, a list of available print servers appears Log in to a file server from a DOS client PCConfiguration window for the selected printer appears Configuration window appears for the selected printerPrint Server Information menu appears Menu of printer types appearsCreating a print queue Window appears, showing the printer configuration Associating a print server with the print queueSelect the printer you defined earlier and press Enter Select Print Queues Assigned and press EnterType load pserver printserver and press Enter Example Retype the password and press Enter Assigning a password for the print server optionalList of print servers appears Setting up the PostScript printer driver for NetWare Setting up client computers for network printingSetting Up the Printer for Windows and NetWare Users Installing the Apple Printer Utility for Windows Opening and quitting the Apple Printer UtilitySelecting the printer Giving the printer an AppleTalk nameYou can view information about your printer Printer preferences list appearsClick the triangle for the Printer Preferences category An X in a checkbox means the printer is set to printClick on the triangle for the Printer Preferences category Open the Energy Saving Delay category Printer’s Ethernet address appears For the NetWare Rprinter setup For the NetWare Pserver setup106 Chapter 107 Dialog box appears Installed Type 1 fonts and Adobe Type Manager Installing Type 1 fontsBanner pages and NetWare To add Type 1 fonts to your systemChanging the size of the ATM font cache Removing Type 1 fontsTurning ATM off or on Setting Up the Printer for Unix Users Set up the printer as described in , remembering toInitial TCP/IP setup Will these instructions work for my flavor of UNIX?Background information SecurityObtaining an IP address for the printer Assigning an IP address to the printerPrinterIPaddress printerIPname Ping printerIPname Printer IP name is the same name you used in steps 3116 Chapter Preparing your own workstation for printing Cleaning up the printcap file after testing the printer Printing a testConfiguring the printer Getting Unix users started using the printerMake an entry to each user’s /etc/printcap file Configuring HP-UX version Enter information into the remote printer form, as follows Leave SAM Start the LP request scheduler by typingRepeat the steps in Configuring HP-UX Version If the test print doesn’t workIf the test document doesn’t print, follow these steps Run the SAM utility by typing sam at the Unix promptEnter information into the remote printer form as follows Printer class OptionalConfiguring IBM AIX version Form appears for you to define a remote printer Ps aux grep lpd 128 Chapter Installing Options Installing the optional 250-sheet feeder Turn off and unplug the printerRemove the universal paper cassette from the feeder You don’t need to fill the cassette with paper at this timeRemove the paper cassette from the printer 132 Chapter Locking connectors secure the printer to the feeder Insert the locking connectors134 Chapter Adjusting the side margin For instructions, see ChapterInstalling the 250-sheet universal cassette Connecting external hard disks Connecting a previously used hard diskAdding hard disks Setting the Scsi ID number Connecting multiple external hard disks Connecting a single external hard diskTurn off the printer and all hard disks connected to it Adding an internal hard disk Copper-foil end Metal surface Attach the cable here Initializing hard disks Increasing the printer RAM Installing RAM Amount of memory Slot J10 Slot J11 Megabytes 147 J10 Paper Out and Paper Jam lights blinking Configuring your software for new printer options Configuring the Macintosh printer softwareChooser dialog box appears Choose the Chooser from the File menuPrinter Setup dialog box appears Click ConfigureFeatures dialog box appears Configuring the printer from an IBM PC or compatibleSetup dialog box, click the Features button Chapter Macintosh Users TroubleshootingChapter Unix Users Loading Paper Page Macintosh Users Installing the printer software Printer software More information about the Installer program Selecting and setting up the printer Determining the status of a printer by looking at its icon Stopped icon indicates you have stopped the print queueSelect the printer using its desktop printer icon Switching between printersClick the icon of the desktop printer you want to use Select a new printer using the Chooser Selecting page setup optionsSetup dialog box appears Choose Page Setup from the File menuWhen you’ve made your choices, click OK Printing documents Printing a cover page automatically Print dialog box appearsCover page will print each time you print your document Choose Print from the File menuPrinting color and grayscale documents Reporting printing errors Click OK Click Print in the Print dialog boxTurning tray switching on or off Choose On, Off, or Printer’s DefaultChanging the Print Quality mode Printing transparenciesPrinting while using the computer for other work Double-click the desktop printer icon you’re interested Monitoring and controlling background printingChoose what you’d like to do Using the Apple Printer Utility Windows and DOS Users Installing the Windows printer software 175 Exit from the installer 177 Printing from Windows applications Setting printer driver optionsSelect the options you want and click Print Opening the printer Setup dialog box from the Control Panel Opening the printer setup dialog box from your applicationOpening the printer Setup dialog box from the Print Manager This command usually displays the Print Setup dialog boxSelecting printer options in the Setup dialog box Additional printer options PostScript 183 Fonts 185 Features Job Control Watermark Edit Watermark Downloading fonts Downloading fonts manually to RAM or to the hard disk Printers dialog box appearsYou are returned to the Setup dialog box Font Downloader dialog box appearsUsing a hard disk Click Device InstallerAdding a hard disk to the device list Dialog box opensYou return to the Device Installer dialog box Another dialog box opensIf it’s an internal hard disk, the Scsi number is Click Add NewClick the Fonts tab Click Font Downloader Initializing the hard diskClick Other Printing to a PostScript file Using the driver to print to a PostScript file Changing your printer setup to print to a PostScript fileDriver Setup dialog box appears Connect dialog box appearsRestoring your printer setup options Printing to a PostScript fileYour program’s Print dialog box appears Dialog box appears that asks you to name the fileDOS notes Using the Apple Printer Utility for WindowsCapturing a print queue for DOS printing Unix Users Printing from a Unix workstation to the printer Example for lprLoading Paper Choosing paper Automatic or manual printing with the printerUsing the standard paper cassette Using the multipurpose tray Opening the multipurpose trayPlacing paper and transparencies in the multipurpose tray Tips for avoiding problems Loading three-hole punched paper in the multipurpose trayLoading letterhead paper in the multipurpose tray Loading transparencies in the multipurpose tray Use only transparencies recommended Loading the optional 250-sheet universal cassette Set the length guide to match your paper’s lengthSet the size guide on the front to match your paper’s size Insert your paper within the guidesMaintenance Safety first Precautions during maintenance Regular maintenance Low tonerLow fuser oil Toner disposal box is full Photoconductor cartridge is wearing out Fuser needs replacement Cleaning the exteriorCleaning the density sensor and separation discharger wire 224 Chapter Maintenance Cleaning the paper pickup area Clearing Paper jams Checking the indicator lights for paper jams Checking for and clearing paper jams Clearing paper from the paper pickup area Gently remove the jammed paper231 Any paper that is misaligned Clearing paper from the transfer drum Push this leverClearing paper from the fuser If it’s open, close the face-up output trayOpen the fuser access door Remove the jammed paper Close the fuser access door and resume printingClearing paper from the optional feeder General print quality problems Fixing Image ProblemsPrint is faded Spots or blotches appear on printed pages Vertical lines black or blank appear on consecutive pagesSpots, blotches, or blank areas appear on consecutive pages Blank areas appear in an area that should be printedPrints completely blank Prints completely blackSome printed segments in a page appear faded Stains appear on the back of a printed Flakes of toner come off the printedColor print quality problems Horizontal bands appear on the printedYou cannot get smooth color gradients in printed pages White gap appears between adjacent colorText or objects on the page are blurry Drop-outs appear on legal-size paperTroubleshooting Problems covered in other placesCan’t communicate with the printer Can’t close the printer’s doorMacintosh troubleshooting Can’t turn the toner carouselChooser does not appear in the Apple K menu Can’t find the printer driver icon in the ChooserAn X appears over the desktop printer icon An out of memory message appears when you try to print Background printing is disabledApple Printer Utility can’t find an external hard disk Options don’t appear in the Print dialog boxNothing is printed no paper comes out of the printer Message on the screen says the printer can’t printIBM PC or compatible troubleshooting Sometimes printing the first page takes longer than I expectMy printer driver settings are ignored Unix troubleshooting Novell NetWare troubleshootingCan’t ping the printer by IP name or IP address Bootp server is not responding Rarp server is not respondingDensity control panel These changes affect all print jobs from now onIII Page Appendix a Technical Information and Printer Supplies SpecificationsMarking engine Controller True 600 dpi printer Printer fonts10,000 pages 60,000 pagesDimensions Height Width DepthPaper sizes and capacity Suggested paper brandsEnvironmental information Acoustic noiseWait times Approximately 110 lb kgPower consumption About PostScript Printer Description PPD filesVoltage requirements Approximately 42 W meets EPA Energy StarAppendix a RAM upgrade specifications Simm dimensionsSimm sizes and speeds Size Configuration Speed Ozone emissionThese are the factory default settings Communication settingsRight switch position Following list includes both standard and optional parts AccessoriesPart number Supplies Reorder numberAppendix B Setting Up the Printer As an Atps Remote Printer Configuring Atps for the first time on a NetWare 4 server NetWare for Macintosh Configuration screen appears Window appears, displaying the file’s contentsSelect the Perform Lookup option and press Enter Insert the following line after the load afp statementConfiguring Atps for the first time on a NetWare 3.x server List of configuration files appearsPrompt appears, asking if you want to create a new file Type y and press EnterList of configuration files reappears Prompt appears, asking if you want to save your changesPress Esc to quit editing Select the SYS\SYSTEM\AUTOEXEC.NCF file and press EnterList of configuration files appears New configuration is immediately available Appendix C Using Fonts With the Printer Kinds of fontsBitmapped fonts PostScript fonts TrueType fonts QuickDraw GX imaging technology How TrueType fonts work with other kinds of fontsTrueType and bitmapped fonts Keeping two font versions available How the Macintosh looks for fonts TrueType and PostScript fontsWhere fonts are stored Suitcases Appendix C Styled fonts Why don’t all of my fonts appear in the Fonts menu? Common questions about fontsHere are some questions that often come up about fonts What kind of fonts should I buy?What does the term Apple classic fonts mean? What is font substitution? What’s a downloadable font?Problem that ColorSync solves Appendix D Working With ColorSyncAbout ColorSync How ColorSync worksUsing ColorSync Appendix E Packing and Moving the Printer Move the transfer drum lever to the right Plug prevents loose toner from leaking out of the box Remove the photoconductor cartridge Remove the fuser oil bottle Remove all the fuser oil from inside the printer Insert the shipping screw into the printer Appendix F Replacing the Fuser Important Wait 10-15 minutes to let the fuser cool down Replacing the fuserTurn off the printer and unplug it 305 Screws do not come off 307 Appendix F With the screwdriver, tighten the two locking screws Reattach the fuser access door Reattach the fuser door strap Replacing the transfer drum cleaning unit Pull the paper pickup unit out Remove the connector cover 313 Appendix F 315 Appendix F Replacing the air and ozone filters Remove the cover Unlock and remove the used air filterInsert the new air filter and lock it in place 319 Replacing the separation discharger unit 321 Appendix F Appendix G Diagnosing Problems for Service Normal power-on status panel behavior Two hardware problems you may be able to fix Paper Out and Paper Jam lights both flashOut of paper Paper jams Regular maintenance 329 Toner disposal box is full 331 Fuser needs replacement Problem with internal random-access memory RAM Problem with the toner carousel Appendix H Removing the Macintosh Desktop Printing Software Appendix H When you finish, click the close box Index See also fontsIndex Index Index Index Index Index Index Index Index Index Index Index Index Index Index Index Unix Index Apple Publishing System