Apple 12/600PS manual Macintosh troubleshooting

Can’t turn the toner carousel

If you press and turn the knob, but the carousel won’t turn, press the toner cartridge firmly to make sure it is installed all the way.

Macintosh troubleshooting

If you are using the printer from a Macintosh computer, use this section for troubleshooting tips.

The Chooser does not appear in the Apple (K) menu.

If the Chooser isn’t listed in the Apple menu, the System file on your startup disk may be outdated, or you may have removed the Chooser from the Apple Menu Items folder in the System Folder on your startup disk. You can obtain the current system software from an Apple-authorized dealer.

Make sure that you have only one System Folder on your startup disk.

Can’t find the printer driver icon in the Chooser.

Make sure that the LaserWriter 8 printer driver is properly installed. The printer driver may be on your startup disk but may have been moved to the wrong location. If necessary, drag the driver into the Extensions folder inside the System Folder.

Also make sure that you have only one System Folder on your startup disk.

Refer to the information that came with your Macintosh.

The printer is not listed in the Chooser.

If you’ve selected the LaserWriter 8 icon but your Color LaserWriter 12/600 PS is not named in the list of printers, one of the following may be the cause:

mThe printer has been turned off. Make sure it is plugged in and turned on, and wait for the startup page to print.

mThe communication settings are not set correctly. See “Adjusting Communication Settings” in Chapter 1 and “Viewing and Changing Communication Settings” in Chapter 2. See “Can’t Communicate With the Printer,” earlier in this chapter.

Troubleshooting 245