mCheck the Paper Out light. If it is on, add paper and replace the paper cassette.

mCheck for a paper jam as described in Chapter 11.

mCheck the printer cables.

mCheck the position of the port configuration switch as described in “Adjusting Communication Settings” in Chapter 1.

mTurn the printer off and back on. Check the startup page.

mCheck the Protocol options on the PostScript tab dialog box. Choose Serial/Parallel for a parallel connection, None for Ethernet. If you are using a parallel connection, make sure Send Data in Binary is not selected.

mReinstall the printer driver. See Chapter 7 for details about installing the printer driver.

mIncrease timeout values in the PostScript printer options tab dialog box.

mCheck your NetWare configuration. Make sure the queue is set up and captured. For RPRINTER, make sure that the dedicated print server is running and connected. Make sure your Apple Printer Utility and NetWare file server configurations match.

mIn the Job Control dialog box, select Send Error Handler. Then try again to print the job. If there’s a problem with the job, an error page is printed. This lets you know that the printer’s working, but something’s wrong with the job.

Sometimes printing the first page takes longer than I expect.

The printer automatically goes into an energy-saving mode after it’s been idle for a while. When you print while it’s in this mode, the printer takes about a minute to warm up before it can print the first page.

The printer administrator can adjust this feature by using the Apple Printer Utility on a Macintosh computer (see Chapter 2) or the Apple Printer Utility for Windows on a Windows computer (see Chapter 3).

My printer driver settings are ignored.

Some applications have built-in options such as orientation, scaling, and number of copies that supersede those in the printer driver. See the application’s manual to determine whether such options exist. If they do, they override the printer driver settings. Consult the Read Me file that came with your Color LaserWriter 12/600 PS for specific application incompatibilities.

250

Chapter 13

Page 273
Image 273
Apple 12/600PS manual My printer driver settings are ignored