Apple 12/600PS manual Two hardware problems you may be able to fix

Models: 12/600PS

1 377
Download 377 pages 53.79 Kb
Page 345
Image 345

Paper Out and Paper Jam lights both flash

If the Paper Out and Paper Jam lights begin flashing, it indicates a hardware failure. This is an uncommon event, but if it happens, contact your Apple- authorized service provider and report the problem. To help service personnel diagnose the problem, give them detailed information about the behavior of the status panel. The illustration below shows you what to report.

If the Paper Out and Paper Jam lights blink, the printer has a problem.

M C

Bk Y

!

Report which lights (if any) are on in this area of the panel.

Report how many lights (if any) are on in this area of the panel.

Two hardware problems you may be able to fix

If you’ve recently installed memory in the printer, the SIMMs may be the source of the problem. For information about diagnosing faulty SIMMs, see “Problem With Internal Random-Access Memory (RAM),” later in this appendix.

If you’ve recently installed a toner cartridge, you may not have seated the cartridge properly. For information about diagnosing this problem, see “Problem With the Toner Carousel,” later in this appendix.

Diagnosing Problems for Service

325

Page 345
Image 345
Apple 12/600PS manual Two hardware problems you may be able to fix