3Using MDC

3.3.14 Troubleshooting Guide

Issue

 

Solution

 

 

 

The display you want to control

1.

Check the connection of the RS232C cable (check that the

does not appear on the system

 

cable is properly connected to appropriate serial port).

information chart.

 

 

2.

Check that another display with a duplicate ID is not

 

 

 

connected. Connecting displays with a duplicate ID can

 

 

cause the displays not to be shown due to data collision.

 

 

 

 

3.

Check that the display ID is within the range of 0 and 99.

 

 

(Change the ID using the Display menu.)

 

 

For a display that supports the ID in a range of 0 to 99,

 

 

the ID should be set between 0 and 99.

 

 

 

The display you want to control

Check that the display is powered on. (See the power status in

does not appear on the other

the system information chart.)

Control Info Grids.

 

 

Ensure you select the input source the display is connected to.

 

 

 

The following message appears

Check that the display you want to control is selected.

repeatedly.

 

 

Displays power on or off at different

Adjust the time on the PC to synchronize the time between the

time from one another even though

connected displays.

On Time or Off Time is set.

 

 

 

The remote control does not work.

The remote control may not work if the RS-232C cable is

 

removed or the program is closed abnormally while the Remote

 

Control function is Disable. To resolve this, run the program

 

again and set Remote Control to Enable.

This program may malfunction sometimes due to a communication problem between the PC and

display or electromagnetic waves emitted from nearby electronic devices.

3 Using MDC 101

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Samsung UE46A, ME40B, ME32B, ME46B, ME55B, UE55A user manual Troubleshooting Guide, Issue Solution

ME40B, UE46A, ME32B, UE55A, ME46B specifications

The Samsung ME55B, BN4600098G03, HE40A, ME46B, and HE46A are part of Samsung’s professional display lineup, designed to meet a variety of business and commercial needs. These models stand out for their innovative features, high quality, and stunning performance, making them ideal for digital signage, presentations, and other visual communication applications.

The Samsung ME55B is a 55-inch display that utilizes an advanced LED technology to deliver remarkable picture quality with vibrant colors and sharp contrast. This model is particularly suitable for environments where excellent visibility is critical, such as retail spaces and corporate settings. Its slim design allows for easy installation, while its anti-glare coating ensures that visuals remain clear even in brightly lit areas.

The BN4600098G03, often referred to as the Samsung 46-inch professional display, offers a Full HD resolution that guarantees crisp images and details. This model is equipped with a powerful quad-core processor that enhances its performance, allowing for smooth multitasking and efficient management of content. Additionally, it features a built-in media player that supports various media formats, facilitating easy playback without the need for external devices.

The HE40A and HE46A are tailored for high-traffic environments, boasting robust features that ensure durability and reliability. They come with advanced connectivity options, including HDMI, DisplayPort, and USB, making content sharing and connectivity seamless across different platforms. The displays are also equipped with Samsung’s MagicINFO software, which enables users to create, manage, and schedule content effectively.

The ME46B model is particularly noteworthy for its energy efficiency, helping businesses reduce operational costs while maintaining excellent performance. This display features a narrow bezel design, which maximizes the screen area and allows for seamless multi-display setups. This characteristic is especially beneficial for video walls or large digital signage installations.

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In summary, the Samsung ME55B, BN4600098G03, HE40A, ME46B, and HE46A offer a compelling combination of innovative features, advanced technologies, and robust performance. These displays are built to cater to a wide array of commercial applications, providing high-quality visuals that enhance any environment while ensuring reliable operation and ease of use.