11 Troubleshooting Guide

Screen issue

The power LED is off. The screen will not

Make sure that the power cord is connected.

switch on.

("2.2 Connecting and Using a PC")

 

 

 

"No Signal" is displayed on the screen (refer to

Check that the product is connected correctly with a

"Connecting to a PC").

cable

 

("2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

"Not Optimum Mode" is displayed.

This message is displayed when a signal from the

 

graphics card exceeds the product's maximum

 

resolution and frequency.

 

 

 

Refer to the Standard Signal Mode Table and set the

 

maximum resolution and frequency according to the

 

product specifications.

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

("2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable, etc)

 

and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the PC

 

and graphics card are set within a range compatible

There are shadows or ghost images left on the

with the product. Then, change the screen settings if

screen.

required by referring to the Additional Information on

 

 

the product menu and the Standard Signal Mode

 

Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen color is inconsistent.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

The colors on the screen have a shadow and

Go to Picture and adjust the Colo(u)r Temp.

are distorted.

settings.

 

 

White does not really look white.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse

 

 

to return to the previous screen.

 

 

11 Troubleshooting Guide 190

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Samsung UE55A, ME40B, ME32B, ME46B Screen issue, Adjust Brightness and Contrast, Go to Picture and adjust the Colour Temp

ME40B, UE46A, ME32B, UE55A, ME46B specifications

The Samsung ME55B, BN4600098G03, HE40A, ME46B, and HE46A are part of Samsung’s professional display lineup, designed to meet a variety of business and commercial needs. These models stand out for their innovative features, high quality, and stunning performance, making them ideal for digital signage, presentations, and other visual communication applications.

The Samsung ME55B is a 55-inch display that utilizes an advanced LED technology to deliver remarkable picture quality with vibrant colors and sharp contrast. This model is particularly suitable for environments where excellent visibility is critical, such as retail spaces and corporate settings. Its slim design allows for easy installation, while its anti-glare coating ensures that visuals remain clear even in brightly lit areas.

The BN4600098G03, often referred to as the Samsung 46-inch professional display, offers a Full HD resolution that guarantees crisp images and details. This model is equipped with a powerful quad-core processor that enhances its performance, allowing for smooth multitasking and efficient management of content. Additionally, it features a built-in media player that supports various media formats, facilitating easy playback without the need for external devices.

The HE40A and HE46A are tailored for high-traffic environments, boasting robust features that ensure durability and reliability. They come with advanced connectivity options, including HDMI, DisplayPort, and USB, making content sharing and connectivity seamless across different platforms. The displays are also equipped with Samsung’s MagicINFO software, which enables users to create, manage, and schedule content effectively.

The ME46B model is particularly noteworthy for its energy efficiency, helping businesses reduce operational costs while maintaining excellent performance. This display features a narrow bezel design, which maximizes the screen area and allows for seamless multi-display setups. This characteristic is especially beneficial for video walls or large digital signage installations.

All these models share a commitment to cutting-edge technology, including Samsung's proprietary UHD upscaling, which enhances lower resolution content to near UHD levels, ensuring that even older media looks vibrant and engaging. They are designed with user-friendly interfaces that streamline the setup and content management process, catering to both tech-savvy users and those who may be less experienced with technology.

In summary, the Samsung ME55B, BN4600098G03, HE40A, ME46B, and HE46A offer a compelling combination of innovative features, advanced technologies, and robust performance. These displays are built to cater to a wide array of commercial applications, providing high-quality visuals that enhance any environment while ensuring reliable operation and ease of use.