Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the OPERATION indicator on the indoor unit is on;

if necessary press (On/Off) on the remote control.

◆Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see page 19 for further details)

In case of B unit and C unit, the heating and cooling are not operated simultaneously

◆Check whether the operation modes of B unit and C unit are same. In case of B unit and C unit, the heating and cooling are not operated simultaneously but only the same operation is possible. If they are in different operation mode, the first operated unit is run but the later one does not operate so that the display part of indoor unit shows the flickering lamp of OPERATION (RED) and TURBO (RED). Refer to the page 25 for details.

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven metres/ yards or less).

No beep is heard when you press

◆ Check that you are pointing the remote control at the infrared sensor

(On/Off) on the remote control

in the middle of the indoor unit.

◆Replace the remote control batteries if necessary.

The air conditioner does not cool

◆ Check that the correct operating mode has been selected

or heat

(

,

,

).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 21 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed downwards, use the remote control to direct it upwards.

The fan speed does not change

◆ Check that the operating mode is set to

,

or

; in the

 

when you press the

button

mode, the fan speed changes automatically and in the

mode,

 

 

it is set to AUTO.

 

 

 

 

The air flow direction does not ◆ Check that the air conditioner has been switched on; if necessary,

change when you press thepress (On/Off) on the remote control. button

The timer is not correctly triggered ◆ Check that you have set the clock to the right time; see page 8.

◆Check that the timer has been programmed correctly; see page 16.

Odours are permeated in the room ◆ Air the room. during air conditioning

E-22

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Image 22
Samsung MH12ZV-19, MH07ZV-19, MH09ZV-18, MH19YA1-07, AD19A1(B1)E12, AD18A1(B1)E09, AD19A1(B1)E07 Solving Common Problems
Page 21 Page 23

AD24A1(B1)E12, MH19YA1-12, MH12ZV-24, AD19A1(B1)E07, AD18A1(B1)E09 specifications

The Samsung AD19A1(B1)E07, MH19YA1-07, MH07ZV-19, AD24A1(B1)E12, and MH19YA1-12 are part of Samsung's innovative range of air conditioning solutions that combine advanced technologies with energy-efficient features to deliver exceptional performance.

The AD19A1(B1)E07 model is designed for versatility in various environments. It boasts a cooling capacity of 2.0 kW, making it suitable for both residential and light commercial applications. This model incorporates Samsung's digital inverter technology, which efficiently adjusts the compressor's speed according to the cooling demand, providing substantial energy savings while maintaining a comfortable indoor climate. The AD19A1(B1)E07 also features advanced filtration systems, ensuring healthier indoor air quality by reducing allergens and airborne particles.

The MH19YA1-07 and MH07ZV-19 are also notable models that complement Samsung's lineup. These units are equipped with the latest heat pump technology, allowing for both heating and cooling functionalities. With a compact design, they can be easily installed in tight spaces, making them perfect for urban settings. The MH19YA1-07 offers smart operations, including a programmable timer and remote control functionalities, providing users with the flexibility to control their comfort from anywhere.

Moving to the AD24A1(B1)E12, this model reflects Samsung's commitment to energy efficiency with its Eco Mode, which optimizes power consumption without compromising on performance. It delivers a cooling capacity of 2.4 kW and is engineered to operate quietly, enhancing user comfort in living spaces and workplaces alike. Its aesthetic appeal, compact design, and ease of operation through modern interfaces position it as an attractive choice for contemporary settings.

Lastly, the MH19YA1-12 shares similar design and functionality with its counterparts, featuring energy-saving capabilities paired with robust performance standards. These units are designed to operate efficiently even in extreme weather conditions, ensuring reliable heating and cooling year-round.

In summary, the Samsung AD19A1(B1)E07, MH19YA1-07, MH07ZV-19, AD24A1(B1)E12, and MH19YA1-12 air conditioning models exemplify the company’s dedication to quality, comfort, and energy efficiency, making them prominent choices in the modern HVAC market. Each model's unique features cater to a broader audience, addressing various cooling and heating needs while promoting sustainability through advanced technology.
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