Samsung 510MP 1. Problems related to Installation, 2. Problems related to Screen

Check before calling for service Problems and Solutions

Q & A

The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Installation Screen Audio Remote Control

1. Problems related to Installation

Problems related to the monitor installation and their solutions are listed.

Problems	Solutions
It appears the PC does not	￿ Check if the Display Adapter Driver (VGA Driver) is properly
function normally.	installed. (Refer to Installing Driver)
The monitor screen flickers.	￿ Check if the signal cable between the computer and the
	monitor is securely connected and tightened.
	(Refer to Connecting to a Computer)
TV screen is blurred or shows	￿ Check if the TV antenna connector is securely connected to
noise signals.	the external antenna. (Refer to Connecting to TV)
TV signal is not received	￿ Select "Channel auto program" to configure the channel
	system automatically. (Refer to the Auto Store )

2. Problems related to Screen

Problems related to the monitor screen and their solutions are listed.

Problems		Solutions
Screen is blank and power	￿	Ensure that the power cord is firmly connected and the LCD
indicator is off		monitor is on. (Refer to the Connecting Your Monitor)
"Check Signal Cable" message	￿	Ensure that the signal cable is firmly connected to the PC or
		video sources. (Refer to the Connecting Your Monitor)
	￿	Ensure that the PC or video sources are turned on.
"Not supported Mode" message	￿	Check the maximum resolution and the frequency of the
		video adaptor.
	￿	Compare these values with the data in the Preset Timing
		Modes Chart.
Picture rolls vertically.	￿	Check if the signal cable is securely connected. Connect it
		again securely.(Refer to Connecting to a Computer)
Image is not clear. Picture is	￿	Run Frequency Coarse and Fine tuning.
blurred.	￿	Turn on again after removing all accessories
		(video extension cable, etc.)
	￿	Set resolution and frequency to the recommended ranges.
		15 inch model (1024 x 768 @ 60Hz), 17 inch model (1280 x
		1024 @ 60Hz)

Picture image is unstable and vibrates.

Ghost images are shown in the picture.

￿Check if the resolution and frequency set for the computer video card falls in the range supported by the monitor. If not, reset them referring to the current Information under the monitor menu and Preset Timing Modes.

file://\\soob\03_Manet_Pal\Manual\En\01_htm\06_02.htm 10/17/2003