Samsung ML-1630 manual Common Windows problems, Condition Suggested solutions Loose toner, Curl

	Condition		Suggested solutions
Loose toner		•	Clean the inside of the machine. Contact a
			service representative to clean the inside of
			the machine. After cleaning the inside of the
			machine, if you still have the same
			problems, contact a service representative.
		•	Check the paper type and quality. (See
			"Specifications on print media" on page 4.3.)
		• Remove the toner cartridge, and then install
			a new one. (See "Replacing the toner
			cartridge" on page 6.5.)

•If the problem persists, the machine may require repair. Contact a service representative.

Character Voids	Character voids are white areas within parts of
	characters that should be solid black:
	•	If you are using transparencies, try another
		type of transparency. Because of the
		composition of transparencies, some
		character voids are normal.
	• You may be printing on the wrong surface of
		the paper. Remove the paper and turn it
		around.
	•	The paper may not meet paper
		specifications. (See "Specifications on print
		media" on page 4.3.)
Horizontal stripes	If horizontally aligned black streaks or smears
	appear:
	•	The toner cartridge may be installed
		improperly. Remove the cartridge and
		reinsert it.
	•	The toner cartridge may be defective.
		Remove the toner cartridge and install a
		new one. (See "Replacing the toner
		cartridge" on page 6.5.)
	•	If the problem persists, the machine may
		require repair. Contact a service
		representative.
Curl	If the printed paper is curled or paper does not
	feed into the machine:
	• Turn the stack of paper over in the tray. Also
		try rotating the paper 180° in the tray.

Condition	Suggested solutions
An unknown image	You machine is probably being used at an
repetitively appears	altitude of 1,000 m (3,281 ft) or above. The
on the next few	high altitude may affect the print quality from
sheets or loose	loose toner or light imaging. You can set this
toner, light print, or	option through the Printer Tab in printer
contamination	driver’s properties. See page 3.2.
occurs.

Common Windows problems

Condition	Suggested solutions
“File in Use”	Exit all software applications. Remove all
message appears	software from the StartUp Group, then restart
during installation.	Windows. Reinstall the printer driver.
“General	Close all other applications, reboot Windows
Protection Fault”,	and try printing again.
“Exception OE”,
“Spool32”, or
“Illegal Operation”
messages appear.
“Fail To Print”, “A	These messages may appear during printing.
machine timeout	Just keep waiting until the machine finishes
error occurred.”	printing. If the message appears in standby
messages appear.	mode or after printing has been completed,
	check the connection and/or whether an error
	has occurred.

Note

Refer to Microsoft Windows 2000/XP/2003/Vista User’s Guide that came with your PC for further information on Windows error messages.

7.12 <Troubleshooting>