Condition

Possible cause

Suggested solutions

 

 

 

Print job is

If using Windows

From the Start menu, choose

extremely

98/Me, the

Settings and Printers. Right-

slow.

Spooling Setting

click the Samsung ML-2510

(Continued)

may be set

Series, Samsung ML-2570

 

incorrectly.

Series, Samsung ML-2570

 

 

Series PCL 6, or Samsung ML-

 

 

2570 Series PS printer icon,

 

 

choose Properties, click the

 

 

Details tab, and then choose

 

 

the Spool Settings button.

 

 

Select the desired spool

 

 

setting.

 

 

 

 

The computer

Simplify the page layout and

 

may have

remove any unnecessary

 

insufficient

graphics from the document.

 

random-access

 

 

memory (RAM).

 

 

 

 

Half the page

The page layout

Simplify the page layout and

is blank.

is too complex.

remove any unnecessary

 

 

graphics from the document.

 

 

 

 

The page

Change the page orientation in

 

orientation setting

your application. See the

 

may be incorrect.

Software Section.

 

 

 

 

The paper size

Ensure that the paper size in

 

and the paper

the printer driver settings

 

size settings do

matches the paper in the tray.

 

not match.

Or, ensure that the paper size

 

 

in the printer driver settings

 

 

matches the paper selection in

 

 

the software application

 

 

settings you use.

 

 

 

The paper

There is too much

Remove excess paper from the

keeps

paper in the tray.

tray.

jamming.

 

If printing on special print

 

 

media, use the manual tray.

 

 

 

 

An incorrect type

Use only paper that meets

 

of paper is being

printer specifications.

 

used.

If printing on special print

 

 

media, use the manual tray.

 

 

 

 

There may be

Open the front cover and

 

debris inside the

remove the debris.

 

printer.

 

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer cable

Disconnect and reconnect the

prints, but

is loose or

printer cable. Try a print job that

the text is

defective.

you have already printed

wrong,

 

successfully. If possible, attach

garbled, or

 

the cable and printer to another

incomplete.

 

computer and try a print job

 

 

that you know works. Finally,

 

 

try a new printer cable.

 

 

 

 

The wrong printer

Check the application’s printer

 

driver was

selection menu to ensure that

 

selected.

your printer is selected.

 

 

 

 

The software

Try printing a job from another

 

application is

application.

 

malfunctioning.

 

 

 

 

 

The operating

If printing from Windows (any

 

system is

version), exit to a DOS prompt

 

malfunctioning.

and verify functionality with the

 

 

following command: At a C:\

 

 

prompt, type Dir LPT1, and

 

 

press Enter. (This assumes

 

 

you are connected to LPT1.)

 

 

Exit Windows and reboot the

 

 

computer. Turn the printer off

 

 

and then back on again.

 

 

 

Pages print,

The toner

Redistribute the toner

but are

cartridge is

cartridge. See page 8.3.

blank.

defective or out of

If necessary, replace the toner

 

toner.

 

cartridge. See page 8.4.

 

 

 

 

 

 

The file may have

Check the file to ensure that it

 

blank pages.

does not contain blank pages.

 

 

 

 

Some parts, such

Contact a service

 

as the controller

representative.

 

or the board, may

 

 

be defective.

 

 

 

 

The

The setting in the

Select Download as Bitmap in

illustrations

software

the Advanced Options window

print

application is

of the graphic properties. Print

incorrectly in

wrong.

the document again.

Adobe

 

 

Illustrator.

 

 

 

 

 

9.6 <Troubleshooting>

Page 38
Image 38
Samsung Settings and Printers. Right, Click the Samsung ML-2510, Series PCL 6, or Samsung ML, Series PS printer icon