Condition

 

Suggested solutions

Horizontal

If horizontally aligned black streaks or smears

stripes

appear:

 

The toner cartridge may be installed

 

 

improperly. Remove the cartridge and

 

 

reinsert.

 

The toner cartridge may be defective. Install a

 

 

new toner cartridge. See page 8.4.

 

• If the problem persists, the printer may require

 

 

repair. Contact a service representative.

Curl

If the printed paper is curled or paper does not

 

feed into the printer:

 

Turn over the stack of paper in the tray. Also

 

 

try rotating the paper 180° in the tray.

An unknown

Your printer is probably being used at an altitude

image repetitively

of 2,500 m (8,200 ft) or above.

appears on a

The high altitude may affect the print quality

next few sheets

such as loose toner or light imaging. You can set

or loose toner,

this option through Printer Settings Utility or

light print or

Printer Tab in printer driver’s properties. Refer

contamination

to the Software Section for details.

occurs.

 

Common Windows problems

Condition

Suggested solutions

 

 

“File in Use”

Exit all software applications. Remove all

message appears

software from the StartUp Group, then restart

during installation.

Windows. Reinstall the printer driver.

 

 

“Error Writing to

• Ensure that the cables are connected

LPTx” message

correctly and the printer is on.

appears.

• If bi-directional communication is not turned

 

on in the driver, it will also cause this

 

message.

 

 

“General Protection

Close all other applications, reboot Windows,

Fault”, “Exception

and try printing again.

OE”, “Spool32”, or

 

“Illegal Operation”

 

messages appear.

 

 

 

Condition

Suggested solutions

 

 

“Fail To Print,” “A

These messages may appear during printing.

printer timeout error

Just keep waiting until the printer finishes

occurred,”

printing. If the message appears in standby

messages appear.

mode or after printing has been completed,

 

check the connection and/or whether an error

 

has occurred.

 

 

Note

• Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP(32/64 bit)/ 2003 User’s Guide that came with your PC for further information on Windows error messages.

Common PostScript problems

The following situations are PostScript language specific and may occur when several printer languages are being used.

Note

• To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Condition

Possible cause

 

Suggested solutions

 

 

 

 

PostScript file

The PostScript

Print a configuration page

can not be

driver may not

 

and verify that the PostScript

printed.

be installed

 

version is available for

 

correctly.

 

printing.

 

 

Install the PostScript driver;

 

 

 

to installing the PS printer

 

 

 

driver, see the Software

 

 

 

Section.

 

 

If problem consists, contact a

 

 

 

service representative.

 

 

 

“Limit Check

The print job

You might need to reduce the

Error” message

was too

complexity of the page.

appears.

complex.

 

 

 

 

 

A PostScript

Print job may

Make sure that the print job is a

error page

not be

PostScript job. Check to see

prints.

PostScript.

whether the software

 

 

application expected a setup or

 

 

PostScript header file to be sent

 

 

to the printer.

 

 

 

When print a

The resolution

Make sure that the resolution

document in

setting in the

setting in your printer driver

Macintosh with

printer driver

matches that in Acrobat

Acrobat Reader

may not be

Reader.

6.0 or higher,

matched with

 

 

colors print

that in Acrobat

 

 

incorrectly.

Reader.

 

 

 

 

 

 

9.9 <Troubleshooting>

Page 41
Image 41
Samsung ML-2510 Series manual Common Windows problems, Common PostScript problems

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