Troubleshooting checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding suggested solutions.

Condition

 

Suggested solutions

 

 

 

Make sure that the

If the Online LED is off, check the power

Online LED on the

 

cord connection. Check the power switch.

control panel lights

 

Check the power source by plugging the

green.

 

power cord into another outlet.

 

 

 

Print a demo page

If a demo page does not print, check the

to verify that the

 

paper supply in the tray.

printer is feeding

If the paper jams in the printer, see page

paper correctly. See

 

9.1.

page 2.1.

 

 

 

 

Check the demo

If there is a print quality problem, see page

page to see if it

9.7.

printed correctly.

 

 

 

 

 

Print a short

If the page does not print, check the cable

document from a

 

connection between the printer and the

software application

 

computer.

to verify that the

Check the print queue or print spooler to

computer and

 

see if the printer has been paused.

printer are

Check the software application to ensure

connected and are

 

that you are using the proper printer driver

communicating

 

 

and communication port. If the page is

correctly.

 

 

interrupted during printing, see page 9.5.

 

 

 

 

 

If completing the

“Understanding the LEDs” on page 9.4.

checklist does not

“Solving general printing problems” on

resolve the printer

 

page 9.5.

problem, check the

“Common Windows problems” on page

following

 

9.9.

troubleshooting

“Common PostScript problems” on page

sections.

 

9.9.

 

“Common Linux problems” on page 9.10.

 

“Common Macintosh problems” on page

 

 

9.10.

 

 

 

Understanding the LEDs

LED

 

Status

 

Description

 

 

 

 

 

 

Error

Red

 

On

A paper jam has occurred. To

 

 

 

 

 

solve the problem, see page 9.1.

 

 

 

 

The cover is open. Close the

 

 

 

 

 

cover.

 

 

 

 

There is no paper in the tray.

 

 

 

 

 

Load paper in the tray.

 

 

 

 

The printer has stopped printing

 

 

 

 

 

due to a major error.

 

 

 

 

The toner cartridge is not

 

 

 

 

 

installed. Install the toner

 

 

 

 

 

cartridge.

 

 

 

 

Your system has some

 

 

 

 

 

problems. If this problem occurs,

 

 

 

 

 

contact your service

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

Blinking

A minor error is occurring and

 

 

 

 

 

the printer is waiting for the error

 

 

 

 

 

to be cleared. When the problem

 

 

 

 

 

is cleared, the printer resumes

 

 

 

 

 

printing.

 

 

 

 

The toner cartridge is low. Order

 

 

 

 

 

a new toner cartridge. You can

 

 

 

 

 

temporarily improve print quality

 

 

 

 

 

by redistributing the toner. See

 

 

 

 

 

page 8.3.

 

 

 

 

The toner is totally exhausted.

 

 

 

 

 

Remove the old toner cartridge

 

 

 

 

 

and install a new one. See page

 

 

 

 

 

8.4.

 

 

 

 

The toner cartridge reached the

 

 

 

 

 

end of its life.

 

 

 

 

 

 

Online

Green

 

On

The printer is in power save

 

 

 

 

 

mode.

 

 

 

 

The printer is on-line and can

 

 

 

 

 

receive data from the computer.

 

 

 

 

 

 

 

 

 

Blinking

Blinks slowly indicates that the

 

 

 

 

 

printer is receiving data from the

 

 

 

 

 

computer.

 

 

 

 

Blinks quickly indicates that the

 

 

 

 

 

printer is printing data.

 

 

 

 

 

 

9.4 <Troubleshooting>

Page 36
Image 36
Samsung ML-2510 Series manual Troubleshooting checklist, Understanding the LEDs, Condition Suggested solutions

ML-2510 Series specifications

The Samsung ML-2510 Series is a compact and efficient monochrome laser printer that stands out in its class, designed primarily for small to medium-sized businesses and home offices. This series is known for its reliability, affordability, and impressive performance, making it an appealing choice for users who require high-quality printing with minimal hassle.

One of the standout features of the ML-2510 is its print speed. Capable of producing up to 24 pages per minute (ppm), this printer ensures that even high-volume printing jobs can be completed quickly, maximizing productivity. With a first-page-out time of just 8.5 seconds, users can expect minimal waiting time between jobs, making it an excellent option for busy environments.

The ML-2510 utilizes Samsung's legendary laser printing technology, which guarantees sharp text and crisp graphics thanks to a print resolution of up to 1200 x 1200 dpi. This high resolution enables users to produce professional-quality documents, reports, and presentations effortlessly. The printer's ability to handle a variety of media types, including plain paper, envelopes, and labels, enhances its versatility, allowing users to tackle various printing tasks with ease.

In addition to its impressive performance, the ML-2510 is designed with user-friendliness in mind. The printer's compact dimensions make it easy to fit into any workspace without sacrificing performance. The included Easy Printer Manager software simplifies printer management, providing users with a convenient way to monitor print jobs, manage supplies, and troubleshoot issues.

Energy efficiency is another key characteristic of the ML-2510 Series. It is Energy Star certified, ensuring that it operates with lower power consumption without compromising on performance. This efficient design not only helps to reduce energy costs but also aligns with environmentally friendly practices, making it a responsible choice for eco-conscious users.

Moreover, the ML-2510 Series boasts a generous paper handling capacity, with a 250-sheet input tray, and a single-sheet manual feed slot for specialty media. This means less frequent paper replenishment and greater convenience, especially during long printing sessions.

In summary, the Samsung ML-2510 Series is an outstanding monochrome laser printer, known for its high-speed printing, exceptional quality output, user-friendly features, and energy efficiency. Whether for busy professionals or small business environments, this printer delivers a reliable and cost-effective printing solution, ensuring that all printing needs are effectively met.