Common Macintosh Problems

Problems in the Chooser

Problem

Possible Cause and Solution

 

 

 

 

The printer driver icon

Software is not installed correctly.

 

does not appear in

• The LaserWriter driver should be present as a part of the

 

Chooser.

Macintosh OS. Make sure that the LaserWriter driver is in the

 

 

Extensions folder within the Systems folder. If not, install

 

 

the LaserWriter driver component from the Macintosh OS CD.

 

 

• Make sure that you are using a high-quality cable.

 

 

• Make sure that the printer is on the correct network. Select

 

 

Network or AppleTalk Control Panel from Control

 

 

Panels in the Apple menu and then choose the correct

 

 

network.

 

 

 

 

The printer name does

• Make sure that the cables are connected correctly and the

 

not appear in the

printer is turned on.

 

Select a PostScript

• Check if “Ready” appears on the display of the control panel.

 

Printer box in the

If not, press the On Line/Continue button to switch your

 

Chooser.

printer to on-line.

 

 

• Make sure that the correct printer driver has been selected in

 

 

Chooser.

 

 

• If the printer resides on a network with multiple zones, make

 

 

sure that the correct zone is selected in the AppleTalk Zones

 

 

box in Chooser.

 

 

• Make sure that AppleTalk is on; the button next to Active is

7

 

selected in Chooser. You may need to restart the computer to

 

activate the change.

 

 

 

Printing Errors

 

 

 

 

 

Problem

Possible Cause and Solution

 

 

 

 

You cannot use the

Background Printing has not been selected.

 

computer while the

• For LaserWriter 8.3, turn Background Printing on in the

 

printer is printing.

Chooser. Status messages will now be redirected to the Print

 

 

Monitor allowing you to continue working while the computer

 

 

is processing data to be sent to the printer.

 

 

• For LaserWriter 8.4 or higher, turn Background Printing on

 

 

at the Print window.

 

 

 

 

SOLVING PROBLEMS 7.23

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Samsung ML-2550 Series manual Common Macintosh Problems, Problems in the Chooser, Printing Errors, Select a PostScript