Toner cartridge-related messages

Message

Meaning

Suggested solutions

 

 

 

Install

The toner cartridge is installed

Reinstall the toner cartridge two or three times. If the problem persists, the toner cartridge

Toner

improperly, or not installed.

is not being detected. Please contact the service representatives.

 

 

 

Invalid

The toner cartridge you have

Install a Samsung-genuine toner cartridge, designed for your printer.

Toner

installed is not for your printer.

 

 

 

 

Toner Low

The toner cartridge is almost

Take out the toner cartridge and thoroughly shake it. By doing this, you can temporarily

 

empty.

reestablish printing operations.

 

 

 

NonGenuine Toner

The toner cartridge installed is not

You can select either Stop or Continue. If you do not select any, the printer will work as

Stop

a Samsung-genuine cartridge.

Stop is selected.

 

 

If you select Stop, you cannot print until the Samsung-genuine cartridge is installed.

 

 

However, you can still print any kind of reports.

 

 

If you select Continue, you can keep printing but the quality cannot be guaranteed, and the

 

 

product support is no longer provided.

 

 

If you want to change the selection, turn the printer off and on to have this message appear

 

 

again, and then re-select Stop or Continue.

 

 

 

NonGenuine Toner

The toner cartridge installed is not

This message appears when you selected Stop at the NonGenuine Toner prompt.

Replace Toner1

a Samsung-genuine cartridge.

Install the Samsung-genuine toner cartridge.

 

 

 

NonGenuine Toner

The toner cartridge installed is not

This message appears when you selected Continue at the NonGenuine Toner prompt.

Replace Toner

a Samsung-genuine cartridge.

Install the Samsung-genuine toner cartridge.

 

 

 

Toner Low

The toner in the cartridge has run

Install a new Samsung-genuine toner cartridge.

Replace Toner

out.

You can keep printing but the quality cannot be guaranteed, and the product support is no

 

 

longer provided.

 

 

You can configure not to see the Toner Low Replace Toner message. See page 8.4.

 

 

 

Replace Toner

The toner in the cartridge has run

This message appears when you turned off the Toner Low Replace Toner message. See

 

out.

page 8.4.

 

 

Install a new Samsung-genuine toner cartridge.

 

 

You can keep printing but the quality cannot be guaranteed, and the product support is no

 

 

longer provided.

 

 

 

Toner Exhausted

The lifespan of the toner cartridge

This message appears when the toner is completely empty and your machine stops

 

is reached.

printing. Install the Samsung-genuine toner cartridge.

 

 

 

9.8 <Troubleshooting>

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Samsung ML-3470 Series manual Toner cartridge-related messages