User’s Manual
Troubleshooting
Check List
| Symptom | Check List | Solutions |
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| The screen shows | Is the screen displaying only one color | Check the signal cable connection. |
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| as if looking at the screen through a | Make sure the video card is fully |
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| strange colors or just | cellophane paper? |
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| black and white. |
| inserted in it's slot. |
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| Have the screen colors become | Reboot the computer. |
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| strange after running a program or |
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| due to a crash between applications? |
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| Has the video card been set properly? | Set the video card by referring to the |
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| video card manual. |
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| The screen suddenly | Have you changed the video card or | Adjust screen image position and size |
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| the driver? | using the OSD. |
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| has become |
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| Have you adjusted the resolution or | Adjust the resolution and frequency at |
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| unbalanced. |
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| frequency to the monitor? | the video card. |
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| (Refer to the Preset Display Modes). |
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| The screen can be unbalanced due to the cycle of the video card signals. |
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| Readjust Position by referring to the OSD. |
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| The screen is out of | Have you adjusted the resolution or | Adjust the resolution and frequency of |
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| frequency on the monitor? | the video card. |
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| focus or OSD cannot |
| (Refer to the Preset Display Modes). |
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| be adjusted. |
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| LED is blinking but no | Is the frequency properly adjusted | Adjust the frequency properly by |
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| when checking the Display Timing on | referring to the video card manual and |
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| images on the screen. | the menu? | the Preset Display Modes. |
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| (The maximum frequency per |
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| resolution may differ from product to |
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| product.) |
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| There are only 16 | Have the Windows colors been set | For Windows ME/2000/XP: |
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| properly? | Set the colors properly at the |
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| colors shown on the |
| Control Panel, Display, Settings. |
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| screen. The screen |
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| colors have changed |
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| after changing the |
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| video card. |
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| Has the video card been set properly? | Set the video card by referring to the |
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| video card manual. |
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| There is a message | Have you installed the monitor driver? | Install the monitor driver according to |
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| the Driver Installation Instructions. |
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| that reads |
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| See the video card manual to see if | Install the monitor driver according to |
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| "Unrecognized |
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| the Plug & Play (VESA DDC) function | the Driver Installation Instructions. |
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| monitor, Plug & Play | can be supported. |
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| (VESA DDC) monitor |
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| found". |
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