Samsung MZ19FSSS/XSG Screen color is inconsistent, Screen is blank and is, Blinking, No sound

Models: MZ19FSSS/EDC MZ19FSSS/XSG LS19MZFSS/SAI

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Screen color is inconsistent.

 

z Adjust color using Custom under OSD Color Adjustment

 

 

 

 

menu.

 

 

 

 

 

Color image is distorted with

 

 

 

 

 

 

 

dark shadows.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

White color is poor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power Indicator blinks green.

 

z The monitor is using its power management system.

 

 

 

 

z Press any key on the keyboard

 

 

 

 

 

 

 

 

 

 

 

 

The screen is blank and is

 

z If you see the "TEST GOOD" message on the screen when

 

 

blinking.

 

you press the MENU button, check the cable connection

 

 

 

 

between the monitor and the computer to ensure that the

 

 

 

 

connector is properly connected.

 

 

 

 

 

 

 

 

 

 

 

3. Problems related to Audio

Problems related to audio signals and their solutions are listed below.

Problems

 

Solutions

 

 

 

No sound

 

z Ensure that the audio cable is firmly connected to both the

 

 

audio-in port on your monitor and the audio-out port on your

 

 

sound card.

 

 

(Refer to the Connecting the Monitor)

zCheck the volume level. (Refer to the Volume)

Sound level is too low.

 

z

Check the volume level.

 

 

 

(Refer to the Volume)

 

 

z

If the volume is still too low after turning the control to its

 

 

 

maximum, check the volume control on the computer sound

 

 

 

card or software program.

 

 

 

 

Sound is too high pitched or too low pitched

zAdjust the Treble and Bass to appropriate level.

4. Problems related to Remote Control

Problems related to the remote control and their solutions are listed.

Problems

 

Items to check

 

 

 

The remote control buttons do not respond.

Q & A

zCheck the battery polarities (+/-).

zCheck if the batteries have been exhausted.

zCheck if the power is on.

zCheck if the power cord is securely connected.

zCheck if a special fluorescent or neon lamp is on in the vicinity.

Question

 

Answer

How can I change the frequency?

Frequency can be changed by reconfiguring the video card.

 

Note that video card support can vary, depending on the version of the

 

driver used. (Refer to the computer or the video card manual for

 

details.)

 

 

 

How can I adjust the resolution?

z

Windows XP :

 

 

Set the resolution at the Control Panel→Appearance and

 

 

Themes→Display→Settings.

 

z

Windows ME/2000 :

 

 

Set the resolution at the Control Panel→Display→Settings.

 

 

 

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Samsung MZ19FSSS/XSG Screen color is inconsistent, Screen is blank and is, Blinking, Problems related to Audio, No sound