Samsung NP-Q45AV01/SPL manual 177

QThere is no sound or sound is intermittently interrupted after connecting a headset

A1 If your headset is a mono headset, check if a mono headset connection has been made. In this case, to resolve the problem, complete the procedures below.

Double-click over the Bluetooth icon on the Taskbar, select the Audio tab and check the connection status of the Bluetooth Hands- Free Audio for the headset in the connected device list. If it is not connected, right click over the device and select Connect from the pop-up menu.

Right-click over the Speaker icon on the Taskbar, select Playback Devices, and make sure that the Bluetooth Hands-free Audio is enabled.

If not, right-click over Bluetooth Hands-free Audio and select Set as Default Device.

A2 If your head set is a stereo headset, you have

to check if the headset is connected as a stereo headset.

To resolve the problem, complete the procedures below.

Double-click the Bluetooth icon on the Taskbar, select the Audio tab and check the connection status of the Bluetooth Stereo Audio that corresponds to the corresponding headset in the connected device list. If it is not connected, right- click over the device and select Connect from the pop-up menu.

Right-click over the Speaker icon on the Taskbar, select Playback Devices, and make sure that the Bluetooth Stereo Audio is enabled. If not, right-click over Bluetooth Stereo Audio and select Set as Default Device..

After changing the Bluetooth or sound settings, you must exit and re-run the audio/video player program

Note (such as Windows Media Player) to apply the changed settings.

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