Run Complete Restore if the computer does not work even after Basic Restore has been completed.

4-1If you have selected Basic Restore:

In the Basic Restore screen, click the Next button. The system will be restarted.

4-2If you have selected Complete Restore:

In the restoration point selection screen, select the restoration point described as ‘Computer Initial Status’ and click the Next button. The system will be restarted.

Since a Complete Restore deletes all user data as well as additionally installed programs, please backup your important data first using the Data Backup function, before running Complete Restore.

5 The computer boots up into restoration mode and the restoration progress message appears. If you click OK, the restoration begins. The restoration may take some time, please wait for a moment.

6 When the ‘Restart the System’ message appears after the restoration is complete, click OK to restart the system.

Make sure that the power cord is connected while the restoration is in progress. The first time the computer boots up after a Complete Restore has been performed, the speed of the boot process may be slowed down due to the system optimization process. At this time, do not shut the computer down by force.

User Complete Backup/Restore

A Complete Backup saves the complete image of the C drive onto another drive or DVD. A Complete Restore restores the image file saved by the Complete Backup onto the C drive. This guide describes the Complete Backup and Complete Restore procedures on the basis of backing up and restoring by using DVD.

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