Q4 I cannot connect to the AP wireless network.

A1 Check the wireless LAN radio environment. Using a wireless LAN may be restricted by the surrounding radio environment, and the distance between wireless stations. Also obstacles such as walls or doors may affect wireless LAN connections.

A2 Check that the AP is operating properly. Turn the AP off, and turn it on after a short wait.

A3 Check that the network key (encryption key) configuration for the AP is correct.

Q5 In the Windows XP 'Available wireless networks' window, the Wireless Network Connection is displayed as 'Not Available'.

A1 Check that the specific program for a wireless LAN connection is installed. Windows XP supports wireless LAN connections through the Wireless Zero Configuration (WZC) service. Therefore, an additional program for a wireless LAN connection is not required. However, installation of the specific program for a wireless LAN connection may disable the 'Available wireless networks' window of the Wireless Network Connection supported by WZC service in certain cases. Exit the program and try again.

A2 Initialize the device driver.

Click Start > Control Panel > Performance and Maintenance > System > Hardware tab > Device Manager > Network adapters, and select the wireless LAN adapter. Right-click the network adaptor and select 'Disable'. Then right- click over the network adaptor and select 'Enable' after a short wait to check that the device is operating properly.

Q6 I have installed Windows 2000, the wireless LAN driver and wireless LAN program, but I cannot connect to the wireless LAN.

ACheck if there is D:\Driver\WirelessLan\Win2000\Patch folder in the system software CD supplied with the computer. If there is a patch folder and a patch file in it, you have to apply the patch program provided by Microsoft for Windows 2000. Run the patch in the appropriate folder depending on the version of the service pack. Since this problem is caused by a specific wireless LAN card, you do not have to apply the patch if there is no patch folder.

For more information on Windows 2000 patch, refer to the following link for known problems with Microsoft.

Troubleshooting 91

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Samsung NP20FP06RU/SEG, NP20FP0SHG/SEG, NP20FP0CPC/SEG, NP20FP0000/SEG manual Q4 I cannot connect to the AP wireless network
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