Samsung NP270E4E, NP270E4EK01US, NP270E5E, NP270E5EK01US, NP270E5EK02US, NP270E5EK03US, NP300E4EA01US

Chapter 5.

Troubleshooting

Recovering/Backing up the Computer (Optional) 95

Reinstalling Windows (Optional) 102

Q&A 105

Contents

Main Contents Chapter 1. Getting Started Chapter 2. Using Windows 8 Chapter 3. Using the computer Chapter 4. Settings and Upgrade Page Before reading the User Guide, rst check the following information. Using the software Safety Precaution Notations Text Notations Copyright OS and Software Support About the Product Capacity Representation Standard About the capacity representation of the storage About Memory Capacity Representation Installation Related Warning Failure to follow instructions marked with this symbol may Power Related Warning AC Adapter Usage Precautions Warning Battery Usage Related Warning Cutting the power to the internal battery (for corresponding models only.) Warning Usage Related Upgrade Related Warning Security and Movement Related Warning Installation Related Battery Usage Related Caution Usage Related Caution Page Upgrade Related Security and Movement Related Caution Cautions on Preventing Data Loss (Hard Disk Management) Caution Using the power supply in an airplane When using the AC power plug When using the auto adapter When using the Airplane Charging Converter Proper Posture Eye Position Hand Position Volume Control (Headphones and Speakers) Use Time (Break Time) Illumination Operation Condition Front View Status Indicators Right View Left View Bottom View Turning the Computer On and O Turning the computer on 1 2 3 4 About Windows Activation 2 Adjusting the screen brightness 1 1 Turning the Computer On and O 2 Page What is Microsoft Windows 8? Displaying Help Screen At a Glance Windows 8 provides both the new Start screen mode and the Desktop mode of the existing OS. Start Screen Screen At a Glance Desktop This provides similar functions to those provided by the Desktop in prior Windows versions. Displaying Documents and Files Click Windows Explorer in the taskbar on the Desktop to search for documents and les. Using the Charms Activating the Charms If you move your mouse pointer to the top or bottom right corner of the screen, the Charms appears. Using the Charms Changing the Settings You can change more settings. Change PC settings Starting/Exiting an App 1 2 Using Apps Displaying Currently Running App(s) 1 2 3 Running Two Apps at the Same Time 1 2 3 2 4 Adding/Removing an App to/from the Start Screen 1 2 3 Windows Hot Key Function You can use the following convenient hot keys in Windows 8. Chapter 3. Using the computer Shortcut Keys Method 1 Method 2 Page Other Function Keys Basic Touchpad Functions Moving the cursor on the screen Click Function Double-Click Function Right Button Function 1 2 Page Last Run Window Opening Function Touchpad On/O Function Locking with shortcut keys Auto-locking when connecting USB mouse CD Drive Using CD Drive 1 2 3 Multi Card Slot Using the card 1 2 3 Multi Card Slot Using a Mini SD 1 2 3 About the connection cable Connecting to the monitor port (Optional) 1 monitor or TV with the monitor cable (15 pin). 2 projector and turn the power on. 3 1 2 > Second Screen. Select a desired monitor mode. Using AMD Graphics Eectively (optional) Adding programs for PowerXpress graphics technology 1 2 z x 3 Using NVIDIA graphics more eciently (optional) 1 2 3 4 5 Adjusting the Volume 1 2 3 4 Using SoundAlive 1 Adjusting the Volume 2 3 LCD Brightness Control Controlling the Brightness Using the Keyboard 1 > Screen Adjustment icon 2 . Connecting to the Wired LAN 1 2 3 4 5 6 Using the WOL (Wake On LAN) function 1 2 3 Page Wireless Network Connecting to a Wireless LAN 1 2 3 Setting Up the TPM 1 2 3 Chapter 3. Using the computer Initializing the TPM chip 1 When the Samsung logo screen appears, press the F2 key repeatedly. 4 2 Conguration item and press Enter. 5 6 4 10 7 Page 3 4 5 Using the TPM program Encrypting a le (folder) 1 Page Decrypting an encrypted folder (le) 2 3 Using the virtual drive (Personal Secure Drive: PSD) When the virtual drive (PSD) does not appear 1 2 3 When the virtual drive (PSD) is not loaded 1 2 3 When you have to register again (to erase the authentication information on the TPM chip) 1 2 Page You can enjoy photo, video and music les with the S Camera, S Gallery and S Player apps. You can launch an app in the Start screen. 1 2 3 4 Using the S Gallery app 1 2 Editing a photo 1 Using the S Gallery app 2 Editing a photo 1 2 Using the S Player app 1 2 Samsung Software Update 1 2 3 Diagnosing the Computer Status and Troubleshooting 1 2 3 Using the Security Slot Page BIOS Setup Entering the BIOS Setup 1 2 BIOS Setup The BIOS Setup Screen System Setup Keys In the Setup, you have to use the keyboard. Setting a Boot Password 1 2 3 4 Setting a Boot Password Setting a User Password Setting Up a Boot Password Setting up a Hard Disk Drive Password (Optional) Page Changing the Boot Priority 1 2 3 4 Upgrading Memory Adding or Replacing Memory Modules 1 2 Upgrading Memory 3 4 Installing/Removing the Battery 1 2 3 Charging the Battery 1 2 Measuring the Remaining Battery Charge Conrming the battery charge in the Taskbar Battery Usage Time Information 1 2 Using the power management program 1 Using the Battery Calibration Function 2 3 4 Page Recovery Introduction Recovering 1 2 3 4 Recovering after a Backup 1 2 3 Page To copy the external storage disk 1 2 3 4 5 6 1 2 3 4 5 Computer Recovery Function in Windows 8 1 2 3 Reinstalling in Windows 1 2 3 4 5 6 7 8 1 2 3 4 5 Q2 Recovery Related A Q3 A Q2 Q4 A Q3 A Q4 Q7 Q8 A Q6 Q9 A Display Related A Sound Related A Others A Page Safety Instructions Setting Up your System Important Safety Information Care During Use The Instruction On Safety Operation of NotePC Replacement Parts and Accessories Battery Disposal Laser Safety Replacement Parts and Accessories Connect and Disconnect the AC adapter Power Cord Requirements General Requirements Wireless Guidance United States of America USA and Canada Safety Requirements and Notices Use in specic environments: Other Wireless Devices Unintentional Emitter per FCC Part 15 Intentional emitter per FCC Part 15 Health and safety information Exposure to Radio Frequency (RF) Signals Certication Information (SAR) FCC Part 68 (If tted with a modem device.) Canada Unintentional Emitter per ICES-003 Intentional Emitter per RSS 210 Page Telecommunications per DOC notice (for products tted with an IC-compliant modem) Page Brazil European Union European Union CE Marking and Compliance Notices European Directives Manufacturer Information European Radio Approval Information (for products tted with EU-approved radio devices) EU R&TTE Compliance Statements Page European Economic Area Restrictions Page European Telecommunication Information (for products tted with EU-approved modems) RTC CAUTION WEEE Symbol Information Correct disposal of this product (Waste Electrical & Electronic Equipment) India Only Correct disposal of batteries in this product USA ONLY Samsung Packaging Take-Back Program Product Specications Product Specications Registered Trademarks HDMI ENERGY STAR Partner Page Page Page Page Index

Samsung - page 95

Models: NP270E4E NP270E4EK01US NP270E5E NP270E5EK01US NP270E5EK02US NP270E5EK03US NP300E4EA01US