Saitek Chess Explorer manual Troubleshooting Guide, Symptoms Possible Causes Action to Take

TROUBLESHOOTING GUIDE

SYMPTOMS		POSSIBLE CAUSES		ACTION TO TAKE
The computer doesn’t react,	•	Batteries are not installed correctly.	•	Reinstall the batteries, observing the correct polarity.
behaves erratically, or “freezes”	•	Batteries are weak or bad.	•	Replace the batteries.
during a game.
	•	Static discharge or an electrical disturbance has caused a	•	Press into the hole marked ACL to reset the computer (see
		lock-up.		Section 7.1).
Display is difficult to read.	•	Batteries are weak or bad.	•	Replace the batteries with fresh alkalines.
The computer will not make a	• The Auto Answer option may be turned off.		• The computer only responds automatically if Auto Answer is
move.				on (see Section 5.1).
	•	The computer is thinking for a long time on a high level.	• To interrupt the computer, press ENTER.
The computer will not accept your	•	Is it your turn? Is your King in check? Will your move put	• Review the rules. Verify the position to make sure it is
move.		your King into check? Are you trying to castle incorrectly?		correct (see Section 6.1).
		Are you moving to an illegal square?	• To interrupt the computer, press ENTER.
	•	The computer is thinking (its color symbol is flashing).
An error message shows when a	• You have not entered the computer’s last move correctly		• Check the display, and press the correct square to complete
square is pressed.		(wrong from or to square).		the computer’s move.
You can’t exit Position Mode with	• You have set up an illegal position. A King may be in check,		•	Check the position, and make changes (see Section 6.2).
CLEAR—you only get beeps.		too many pawns may be on the board, etc.		Press CLEAR again to exit Position Mode.
The display is showing _.	• You are in Position Mode, and have pressed ENTER to clear		• To clear the board, press ENTER once more; to cancel,
		the board.		press CLEAR (see Section 6.2).
The computer seems to be making	• The computer has made a special move, such as en		• Review the rules. Verify the position (see Section 6.1).
illegal moves.		passant, castling, or a pawn promotion.
	• Your board position is incorrect.		• Verify the position (see Section 6.1).
	•	Batteries are running out.	•	Replace the batteries with fresh alkalines.
The computer is making instant or	• The computer may be on a low level where it moves quickly		• Press LEVEL to check the level (see Section 3). Change to
irrational moves.		and plays weaker than normal, due to limited search depth.		another level, if desired.
	•	Batteries are running out.	•	Replace the batteries with fresh alkalines.
The computer is silent.	•	The Silent Mode option may be activated.	•	Check the option settings (see Section 5.1).

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