Warranty and service

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

The control panel is partially covered by a damp cloth or liquid.

The child safety lock is on.

What should I do if the display is illuminated?

Check for the following:

The control panel is partially covered by a damp cloth or liquid.

To reset, press the On/Off control sensor.

If liquid has overflowd on control panel, please wipe the liquid.

What should I do if the display is illuminated?

Check for the following:

The hob is overheated because of abnormal operation.

After hob is cooled down, press the On/ Off control sensor for resetting.

What should I do if the display is illuminated?

Check for the following:

Cookware is unsuitable or too small or no cookware has been placed on the cooking zone.

If you use suitable cookware, displayed message will automatically disapear.

What should I do if the cooling fan runs after the hob is turned off?

Check for the following:

When you have finished using the hob, the cooling fan runs by itself for cooling down.

After the hob’s electronics has cooled down, the cooling fan will be turned off.

If you request a service call because of an information made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Warranty and service

46  English

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Samsung NZ84J9770EK/EF manual Warranty and service