Advanced Features

¦¦ Troubleshooting for Anynet+

Problem

Possible Solution

 

 

Anynet+ does not work.

• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

 

• Only one receiver (home theater) can be connected.

 

• Check if the Anynet+ device power cord is properly connected.

 

• Check the Anynet+ device’s Video/Audio/HDMI cable connections.

 

• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

• Check whether the TV remote control is in TV mode.

 

• Check whether the remote control is Anynet+ compatible.

 

• Anynet+ doesn’t work in certain situations. (Searching channels, operating Media Play or Plug & Play (initial

 

setup), etc.)

 

• When connecting or removing the HDMI cable, please make sure to search devices again or turn your TV off

 

and on again.

 

• Check if the Anynet+ Function of Anynet+ device is set on.

I want to start Anynet+.

• Check if the Anynet+ device is properly connected to the TV and check if the Anynet+ (HDMI-CEC) is set to

 

On in the Anynet+ Setup menu.

 

• Press the TOOLS button to display the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

• Select View TV in the Anynet+ menu.

 

• Press the SOURCE button on the TV remote control and select a non- Anynet+ device.

 

• Press z, PRE-CH, and FAV.CH to change the TV mode. (Note that the channel button operates

 

only when a tuner-embedded Anynet+ device is not connected.)

The message “Connecting to

• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.

Anynet+ device...” appears on the

• Use the remote control when the Anynet+ setting or switching to view mode is complete.

screen.

 

The Anynet+ device does not play.

• You cannot use the play function when Plug & Play (initial setup) is in progress.

 

 

The connected device is not

• Check whether or not the device supports Anynet+ functions.

displayed.

• Check whether or not the HDMI cable is properly connected.

 

• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

• Search Anynet+ devices again.

 

• You can connect an Anynet+ device using the HDMI cable only. Some HDMI cables may not support Anynet+

 

functions.

 

• If connection is terminated because there has been a power interruption or the HDMI cable has been

 

disconnected, please repeat the device scan.

 

 

The TV Program cannot be

• Check whether the antenna jack on the recording device is properly connected.

recorded.

 

The TV sound is not output

• Connect the optical cable between TV and the receiver.

through the receiver.

 

 

 

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Samsung PN58C590, PN50C550, PN50C590, PN58C540, PN58C550 user manual Troubleshooting for Anynet+, Setup, etc

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